Relationship Manager-Business Banking-Affluent-Priority-Regional sales

3 weeks ago


Kolkata India Kotak Mahindra Bank Limited Full time

Job Description Key Responsibilities: - Client Acquisition & Relationship Management: - Develop new and expand existing HNI customer relationships through in-depth profiling. - Match client needs with Kotak Group's product offerings. - Ensure client contactability through regular weekly/monthly interactions. - Sales & Revenue Generation: - Generate business across: - Liabilities: Current Accounts, Term Deposits. - Assets: CC, OD, Term Loans, Export Finance. - Fee Products: Trade, Forex, Insurance, Mutual Funds. - Formulate and implement sales plans to acquire new HNI clients and grow relationship value. - Portfolio Management: - Conduct client portfolio reviews and recommend suitable products. - Maintain complete relationship records for assigned accounts. - Resolve client queries within defined turnaround times (TAT). - Customer Experience & Compliance: - Ensure high levels of customer service and adherence to bank policies. - Coordinate with internal teams and group companies for seamless service delivery. - Plan and execute special sales initiatives and client engagement events. Candidate Requirements: - Education: Graduate (mandatory) MBA/Postgraduate preferred. - Experience: 4-13 years in banking or financial services, preferably in HNI relationship management. - Certifications: AMFI / IRDA / NISM preferred. - Skills: - Strong interpersonal and communication skills. - Decision-making ability with a sense of ownership. - Expertise in Trade, Forex, and Commercial Assets. - High energy, customer orientation, and a go-getter attitude.



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