AVP GSC Operational Efficiency and Migration Manager

3 days ago


Bengaluru India HSBC Full time

Job Description Some Careers Have More Impact Than Others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President GSC Operational Efficiency and Migration Manager Business: Intl Wealth & Premier Banking - Global Private Banking Offshoring & Migrations - Co-ordinate with onshore process owners regarding migration roadmap and implementation - Ensure job postings and quality hirings, meet business requirements and HSBC standards - Post completing Location Strategy co-ordinate with the Migrations & Capacity Management Team to complete the documentation process which will include Data sharing approvals, Compliance assessments, Outsourcing assessments, Offshoring contracts, Charging methodology and arrangement - Keep tab of actions and timelines to achieve the desired Go Live. Ensure timely escalation of all delays/challenges and proactively look for resolution to minimise any negative impact - Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service - Provide Business Management support for global team & change delivery initiatives delivered in all areas of responsibility. - Participate in governance meetings and escalate any issues/Challenges in a timely manner and propose solutions where required. - Ensure stakeholder expectations are met with highest level of professionalism and exceptional service - Define and support implementation of tangible action items incl. span of control, reduction and delayering of organization, Global career banding assessments, organizational constructs, etc. Qualifications - Knowledge of banking business (min. 5 years of experience with a major global bank or a top tier management consulting firm) - Strong knowledge of migration and capacity management process - Strong communication and networking skills - Knowledge of private banking business considered as a plus - Graduate degree from a top tier university, master's degree a plus - Experience in managing near- and offshoring, Migration initiatives - Knowledge of organizational design principles and initiatives You'll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. - Issued By HSBC Electronic Data Processing (India) Private LTD***



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