Operations Lead

4 weeks ago

Noida, Uttar Pradesh, India Make Full time
Job Description

Were Make (dba makerstage.com), a scrappy US based digital-manufacturing startup moving metal and plastic parts at software speeds. We need a relentless problem-solver to help setup our India office and convert our operational chaos into a scalable, smooth-running machine.

Your Mission (day-to-day):

- People Engine: Design our hiring pipeline; interview, onboard, and ramp-up our critical hires.
- Process Muscle: Write crystal-clear SOPs and playbooks; deploy them via Notion or Box.com, and ensure they&aposre always fresh.
- Rhythm Keeper: Lead daily stand-ups, track KPIs and OKRs, clear blockers, and relentlessly push for outcomes.
- Ops Firefighter: Manage vendor onboarding & relations, set up payroll & HR basics, handle bookkeeping, AR/AP, purchase orders, and general office logisticsanything to keep the wheels turning.
- Continuous Improvement: Spot bottlenecks proactively, solve issues fast, automate or delegate repeat tasks, and continuously raise our operational bar.
- Project Management: Convert orders and operations tasks into organized, actionable tickets using Linear (think Jirabut better).
- Sales & Marketing Ops: Coordinate content creation, spin up slide decks, schedule meetings and events, support trade shows, and back up the sales and marketing team.
- Cash Flow Guardian: Own our cash-flow forecast and surface burn/runway alerts weekly.
- Compliance Tracker: Keep legal, statutory, and compliance filings organized and always current.

Who You Are:

- 3-5 yrs experience in startup operations or project management (tech or manufacturing is a bonus).
- Proven experience creating hiring pipelines and structured onboarding processesyou&aposve built this before (show us proof).
- Data-savvy: proficient with Excel/Google Sheets and comfortable navigating dashboards (SQL or BI familiarity a plus).
- Genuinely excited by ambiguity, tight deadlines, and hard problemsno corporate drones or cruise-control operators.
- Self-starter and an excellent communicator.
- Located in or near Delhi NCR, ready to hustle on-site regularly.

Comp: 715 LPA

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