Deputy Manager Ooh

JOB DESCRIPTION I JOB DETAILS Job Title Assistant Manager Deputy Manager Out of Hospital Max Home division of Max healthcare institute ltd Reporting Supervisor Lead- OOH Sales II JOB PURPOSE Max Healthcare has amongst the largest concentrations of tertiary quaternary care hospitals in Delhi NCR Mumbai Dehradun and Mumbai which provides us a very strong starting position to provide comprehensive home care solutions to our patients MHC s vision on home care is based on the fundamental premise of convenience in addition to the quality and comprehensiveness of services provided The role holder will be responsible for leading alliances with all Channels Clinicians Institutes International Sales B2B B2C for all Homecare services - which will include initial set-up establishing the team sales - Input e g tie ups engagements and output revenue targets III KEY RESPONSIBILITIES Core Responsibilities Overall Sales of Out of hospital other than Max healthcare hospitals for MHC s home care business Hunting and farming of Key accounts clinicians channels Institutes for generating business Effective participation in overall business set-up as a key member of the team Provide analytics and ground understanding of market specific business models for streamlining and ensuring 100 quality service delivery within the timeline Create sound brand image and build a strong direct customer base Provide insights oversights to OOH lead through market intelligence monitoring analysing market trends developing metrics and periodically monitoring the performance ROI led ownership of sales and marketing activities required to drive and expand organization s revenues Implementation of strategies from Marketing end on need based Ownership of targets for all defined service lines including but not limited to Nursing Assistance Pathology Physiotherapy Equipment Other new services IV KEY PERFORMANCE INDICATORS Measurable Deliverables Drive and expand the sales network by generating leads through interaction with the Medical Corporate and other potential community outside MHC or Non-MHC Responsible for overall sales targets and business profitability Generate new business using existing and potential customer networks in the region Own recruiting objectives setting coaching and performance monitoring of sales executives Monitor sales metrics e g quarterly sales results revenue and expenses reports and realistic forecasts for the sales team Regularly engage with clinicians outside MHC or Non-MHC specialty team to generate new leads Forecast sales develop out of the box sales strategies models and evaluate their effectiveness Build and promote strong long-lasting customer and clinician relationships by partnering with them and understanding their needs Prepare all MIS Analysis related to operations employees customers for the region Accountability for timely registration and closure of complaints Liaison with Spoke operations staff nursing TL s physio TL s other care give brief the team on specific requirements for each patient Responsible for marketing and promotional activities in the region ATL BTL Provide inputs on Product and Pricing V JOB REQUIREMENTS Minimum Qualifications B Sc with MBA preferred Experience Min 5-6 years in Critical care Oncology Neurology Pulmonology Behavioural Skills Go getter strict bar on performance sales driven analytical relationship driver Competencies required Result oriented Strategies implementation Patient focus Communication collaboration Technical Skills Well verse with MS Office Language Skills Well verse with English Hindi VI KEY INTERACTIONS Key Internal Contacts Key External Contacts Unit MANCO Human Resources Clinician group -Max healthcare Clinician group International channels