Applications Support Engineer

Thomson Reuters Tax and Accounting Professional is looking for a DevOps Engineer to join their Development Operations team The DevOps Engineer position will be located in Ahmedabad Hyderabad and will provide day to day application support of the Tax Accounting Professional online hosted products operating within Thomson Reuters Data Centers and Amazon Web Services Working closely with the Thomson Reuters Data Center Operations teams and local Development teams the DevOps Engineer will help ensure availability stability and performance of Tax Accounting Professional products About The Role Participates in the implementation deployment and maintenance of TRTA Professional online applicationsWork with a wide array of technologies to meet objectives including Windows and Linux Servers MSSQL mySQL Oracle and PostgreSQL Database Servers Tomcat Apache and IIS Applications Servers Microsoft Exchange Zabbix Jenkins Enterprise Storage Software deployment and lifecycle management software Public and Private Cloud Technologies Performs daily tasks and ongoing projects relative to operational and application support of TRTA Professional products These tasks include monitoring backup restores application availability scheduled nonscheduledmaintenance releasemanagement code deployment and configuration management Maintain effective working relationships with Thomson Reuters Data Center and TRTA Professional Development staffDrives efficiency and accuracy through scripting automation documentation and continual process improvement Work to resolve technical issues escalated from other teams and or external customersRespond to and resolve alerts from application monitoring systems to ensure productDocumentation of application management configuration management release management systems architecture andadministrative processesWork with leadership to provide regular status reports of given project tasksAbout You Bachelors degree in computer science Computer Engineering or Information Systems or equivalent experience3 years of experience systems administration on Windows and or Open Source Linux platformsExperience with Software Development Life Cycle and deployment methodologiesExperience delivering and supporting enterprise level web based applications to external customers A fundamental understanding of networking such as DHCP DNS TCP IP routing switching firewalls load balancers andWAN connections Excellent Communication and Interpersonal Skills Experience with systems that connect to central storage devices NAS or SAN Experience with Public Cloud technologies Amazon Web Services Azure a plus Experience with Linux Unix Shell Scripting and or Windows scripting a plus Professional technical certifications are a plus LI-PS1Whats in it For YouHybrid Work Model Weve adopted a flexible hybrid working environment 2-3 days a week in the office depending on the role for our office-based roles while delivering a seamless experience that is digitally and physically connected Flexibility Work-Life Balance Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance Career Development and Growth By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing Culture Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more We live by our values Obsess over our Customers Compete to Win Challenge Y our Thinking Act Fast Learn Fast and Stronger Together Social Impact Make an impact in your community with our Social Impact Institute We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance ESG initiatives Making a Real-World Impact We are one of the few companies globally that helps its customers pursue justice truth and transparency Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world About UsThomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions We serve professionals across legal tax accounting compliance government and media Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news We are powered by the talents of 26 000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them Sound exciting Join us and help shape the industries that move society forward As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals To ensure we can 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