National Collection Manager
1 day ago
About Our Client
This opportunity is with a medium-sized organisation in the financial services industry, particularly retail banking and loans providers. The company is known for its focus on innovation and delivering tailored financial solutions to its customers.
Job Description
- Develop and implement national-level collection strategies to maximise recovery rates.
- Monitor and analyse collection metrics to identify trends and areas for improvement.
- Ensure compliance with regulatory standards and internal policies in all collection activities.
- Build and maintain relationships with external agencies and other stakeholders.
- Train and guide regional collection teams to achieve performance targets.
- Review and optimise collection processes for better efficiency and customer satisfaction.
- Handle escalations and resolve high-value or complex cases effectively.
- Prepare detailed reports and present findings to senior management.
The Successful Applicant
A successful National Collection Manager should have:
- Proven experience in collections management within the financial services industry.
- Excellent leadership and team management skills.
- Analytical thinking and problem-solving abilities.
- Knowledge of regulatory requirements and compliance standards.
- Effective communication and negotiation skills.
What's on Offer
- Opportunity to work in a leading organisation within the financial services sector.
- A professional and collaborative work environment.
If you are ready to take the next step in your career as a National Collection Manager, we encourage you to apply today
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