Senior Manager

Job Description

Inviting applications for the role of Direct Procurement, Manager/Senior Manager

This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, Source to procure, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities.

Responsibilities

.Leading operations and spearheading processes for excelling business targets for the Business Unit

.Proactively resolve people issues and ensure that attrition is well below the defined target

.Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required

.Driving Continuous Improvement Initiatives

.Develop and implement measurement systems and provide insightful analytics around the metrics.

.Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor

.Set goals for the team and communicate goals on a regular basis

.Assist sales team with solutioning, proposals, and deal pitches

.Manage cross-functional teams to deliver engagements with world-class quality

.Provide insights on client's business and financial performance and drive business strategies within operating teams to add value to the client

.Deliver projects on time, with great quality, and with close communication internally and externally

.Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects

.People Management - be a peoples manager involving in hiring, structured learning path, operations mentor for the team

.Lead multiple internal and external stakeholders

.Support the metrics reporting for the relevant process

.Support and coordinate the team on daily processing/operations, workload allocation

.Oversee process KPI's and metrics, provide deep analysis with understanding of root . causes

Qualifications we seek in you

Minimum Qualifications / Skills

.Bachelor%27s degree

.Excellent professional experience in Source to Procureand Order Management.

.Relevant client services experience

.Project management experience

.Good understanding of processes, solutions, and competition in the market

.Experience/exposure to related areas like Supply Chain, Quality, and Compliance.

.Significant experience in High-Tech and Manufacturing Industries

.Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings

.Good knowledge of current Digital solutions

.Exposure to data, analytics, and insights within this area

.Ability to create highly professional and polished client deliverables

.Ability to manage client escalations

.Excellent communication, presentation, and detail-oriented analytical skills

.Ability to work in a matrixed environment

.Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities.

Preferred Qualifications/ Skills

.Diploma / Post Graduation in International supply chain management / Sourcing Management

.Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving

.Proficiency in coaching skills and with high level of confidentiality and professionalism

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