Front Office Manager

6 days ago


Kanniyakumari, India The Grand Hotels Full time

Front Office Manager — The Grand Hotels, Kanyakumari Company • We redefine luxury hospitality with world-class stays, fine dining, and elegant venues. • From grand banquet halls to open-air spaces, we create unforgettable events and celebrations. Role (Full-time, On-site) • Lead Front Office, Concierge, Bell Desk, and Transport operations. • Ensure smooth arrivals/departures, VIP handling, and lobby experience. • Coordinate room status with Housekeeping; prioritize rush/early check-ins. • Oversee reservations, OTA coordination, upselling, and rate adherence. • Manage cash handling, billing accuracy, and night audit oversight. • Train, roster, and mentor the front-office team; maintain SOPs. • Handle guest feedback/escalations and drive service recovery. • Track KPIs (GSS, upsell, wait time, audit scores) and submit reports. • Use PMS/POS tools for allocation, forecasting, and MIS. Qualifications • Proven experience as Front Office Manager/Assistant Manager. • Strong leadership, communication, and conflict-resolution skills. • Hands-on with PMS/reservations and basic revenue concepts. • Knowledge of cashiering, night audit, and compliance standards. • Degree/Diploma in Hospitality (preferred). • English fluency; Tamil/local language an advantage. • Flexibility for shifts/weekends/holidays.



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    Front Office Manager — The Grand Hotels, Kanyakumari Company • We redefine luxury hospitality with world-class stays, fine dining, and elegant venues. • From grand banquet halls to open-air spaces, we create unforgettable events and celebrations. Role (Full-time, On-site) • Lead Front Office, Concierge, Bell Desk, and Transport operations. • Ensure...


  • Kanniyakumari, India The Grand Hotels Full time

    Front Office Manager — The Grand Hotels, Kanyakumari Company • We redefine luxury hospitality with world-class stays, fine dining, and elegant venues. • From grand banquet halls to open-air spaces, we create unforgettable events and celebrations. Role (Full-time, On-site) • Lead Front Office, Concierge, Bell Desk, and Transport operations. ...


  • Kanniyakumari, TN, IN Hindustan HR Full time

    We are Hiring Front Office Executive Qualification - Any Degree Salary - 15000 to 20000 Language - Hindi Tamil Location - Kanyakumari Tamil Nadu Note- Hindi Mantatory Contact - 9789512214 Share your resume hrabarna3 gmail com Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Work Location ...


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