[High Salary] Front Office Executive

Job Title Front Office Executive Visa Counselor Telecaller Multitasking Role Job Location Plaza Complex Darapur Bypass Jalandhar Pathankot Highway near Baba s Restaurant Tanda Punjab Salary 10 000 - 18 000 per month based on skills and experience We are looking for a confident and multi-talented individual to join our team at WTS Immigration Experts The ideal candidate should be capable of handling reception duties visa counselling and telecalling If you re a fresher but have the passion and confidence to learn and grow you re welcome to apply Key Responsibilities Responsibilities Assist students and clients with visa applications for various countries USA Canada UK Australia etc Provide guidance on the visa process including documentation application submission and interview preparation Stay updated on immigration policies and procedures Conduct consultations with clients to assess their needs and recommend suitable visa programs Maintain detailed records of client progress and keep them informed of visa status Coordinate with embassies universities and visa officials when required Handle follow-up calls and emails regarding visa inquiries Counsel students on course selection and career paths for overseas education Prepare and guide clients for visa interviews Ensure timely and accurate submission of visa applications and documents Develop personalized study plans based on students strengths and areas for improvement Stay updated on IELTS exam patterns and changes to ensure the best guidance Monitor student progress and adjust teaching strategies accordingly Make outbound calls to potential clients regarding immigration services and coaching inquiries Follow up with leads for visa services document submissions and appointment reminders Handle inbound calls related to visa inquiries IELTS coaching and services offered Manage end-to-end visa filing for clients including filling out forms arranging documents and submitting applications to relevant authorities Track visa applications ensure follow-up on pending documents and inform clients of any updates or changes Coordinate with embassies consulates and visa officials as needed to ensure smooth processing of applications Additional Responsibilities Handle any additional queries from clients regarding immigration and language training Collaborate with the immigration and coaching teams for smooth operations Help clients gather required documentation including financial proof academic transcripts and identification papers Review all documents for accuracy completeness and compliance with visa regulations Assist with translating notarizing or legalizing documents as needed Provide clients with mock interview sessions to prepare for visa interviews Offer tips on answering visa officer questions confidently and effectively Address client concerns and clarify common interview mistakes to avoid Maintain ongoing communication with clients updating them on their visa application status Follow up with clients to ensure timely submission of documents and any missing information Help resolve any issues or challenges faced during the visa process Qualifications Bachelor s degree or equivalent Prior experience in visa counselling or immigration services preferred Strong communication and interpersonal skills Excellent organizational abilities and attention to detail Ability to multitask and manage multiple clients and students simultaneously Proficiency in Microsoft Office Suite A passion for helping clients achieve their educational and visa goals Greet and assist walk-in clients at the front desk Provide basic visa consultation and guidance to clients Handle incoming and outgoing calls follow-ups and inquiries Maintain client records and support the counselling team Coordinate with internal departments for smooth processing Required Skills Good communication skills in Punjabi Hindi Basic English preferred Polite and professional phone manners Multitasking ability and confident attitude Basic computer knowledge MS Office Email etc Qualifications Minimum 12th pass Graduation preferred Freshers can apply Training will be provided Prior experience in a similar role will be an added advantage Working Hours 09 00AM to 6 00 PM Monday to Saturday Benefits Opportunity to learn and grow in the immigration sector Supportive work environment Performance-based incentives How to Apply Call us directly at 9646-330-330 or Email your resume to wtsimmigrationexperts gmail com Or Send your resume to our WhatsApp number 9646-330-330 Job Type Full-time Pay 8 000 00 - 15 000 00 per month Benefits Paid sick time Education Higher Secondary 12th Pass Preferred Experience total work 1 year Preferred Counselling 1 year Preferred Work Location In person