Client Success Operations Manager
6 days ago
Job Description Role Summary Accountable to End to End Sales operations Customer Support, Purchases & Pricing & Logistics, Leasing Services, Stores & Accounts Receivables Key Responsibilities - Client Success Operations Management & Process Optimization - Handle & Manage end-to-end sales processes and workflows - Coordinate with sales teams to align with Sales deliverables - Standardize workflows for Lead management, Pipeline tracking, and Deal closure (Sales Manager) - Mitigate operational risks related to sales transactions and contract agreements Client Success Support Oversight - Ensure timely resolution of customer queries and complaints. - Implement customer service protocols and track customer satisfaction. - Manage support teams to deliver prompt and effective service. Deal Management - Oversee approval processes for discounts, incentives, and special deals. - Manage contract negotiations to optimize deal structures. IT Products Leasing Management - Oversee the end-to-end leasing process, including contract drafting, renewals, and compliance - Monitor leased IT hardware inventory to ensure optimal allocation and timely returns - Ensure all leasing agreements adhere to legal and financial regulations - Purchase & Pricing Control - Oversee vendor selection, procurement planning, and purchase order management. - Ensure competitive and profitable pricing strategies. - Coordinate pricing updates with finance and sales departments - Vendor Management New Vendors addition, expand vendor Network etc Logistics & Supply Chain Coordination - Ensure timely order fulfilment, shipping, and delivery. - Optimize logistics costs and manage transportation partners. - Monitor inventory levels and supply chain efficiency. - Client Coordination for Payment Cycle - Coordinate invoice generation and follow-ups. - Work with Finance/AR teams to ensure timely collections. - Maintain records of client payment behaviour and resolve payment issues. - Cross-Functional Coordination - Liaise with Sales, Accounts & HR teams - Drive continuous process improvement across departments. Channel & Partner Management - Strengthen relationships with sellers, distributors, and OEM partners - Monitor and optimize channel performance and incentive structures - Reports Key Competencies - Functional Competencies Behavioral Competencies - CRM expertise - Process optimization Proficiency - IT Products, Solutions & Services - Workflow Management - Customer Data Management - Ownership-Driven Approach - Stakeholder Management - Persuasion & Negotiation Skills - Attention to Detail - Result-Oriented Approach Qualifications & Experience Qualifications - Educational Qualifications - MBA Business Administration, Sales, Marketing, or a related field Experience - 5+ years in IT Hardware, IT sales-based organisation in Domestic market and working experience in dealing corporate clients - B2B IT sales / IT products/services experience across different sectors
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Manager Client Success
2 days ago
Hyderabad, Telangana, India Harmony United Psychiatric Care Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title: Manager - Client SuccessLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd. About Us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years...
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Client Success Manager
2 days ago
Hyderabad, Telangana, India Talent Worx Full timeAbout the Role:We are seeking a highly experienced and dynamic Client Success Manager (CSM) to lead client relationships, oversee recruitment delivery, and ensure seamless execution across key accounts. This role is critical in managing the Hyderabad operations for one of our premier clients and ensuring delivery excellence, stakeholder satisfaction, and...
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Client Success Manager
7 days ago
Hyderabad, India Bradsol Full timeRole: Account manager Remote Timings : 5pm-2amManage and grow strategic accounts. As well as Add new Logos.You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial...
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Client Success Manager
5 days ago
Hyderabad, India Talent Worx Full timeAbout the Role: We are seeking a highly experienced and dynamic Client Success Manager (CSM) to lead client relationships, oversee recruitment delivery, and ensure seamless execution across key accounts. This role is critical in managing the Hyderabad operations for one of our premier clients and ensuring delivery excellence, stakeholder satisfaction, and...
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Client Success Manager
3 days ago
Hyderabad, India Talent Worx Full timeJob Description About the Role: We are seeking a highly experienced and dynamic Client Success Manager (CSM) to lead client relationships, oversee recruitment delivery, and ensure seamless execution across key accounts. This role is critical in managing the Hyderabad operations for one of our premier clients and ensuring delivery excellence, stakeholder...
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Client Success Executive
2 days ago
Hyderabad, Telangana, India International Education Gateway Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilitiesClient Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform.Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround.Relationship Management: Build long-term relationships with customers by understanding...
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Client Success Associate
2 weeks ago
Hyderabad, India Track3D Full timeJob Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite) About Track3D At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...
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Client Success Executive
1 week ago
Hyderabad, India BusinessLabs Full time**Business Development Executive/Client Success Executive with 1-2 years of experience working in a web development or software development company** We are looking for a Business Development Specialist with hands-on experience in Business development. **Before applying, please read this Job Description entirely. **The JD below states what this position...
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Client Success Specialist
6 days ago
Hyderabad, India Monamit Technology Solutions Private Limited Full timeJob Description Key Responsibility Account Management: - Oversee & Maintaining relationships with key clients - Daas - Services - Solutions - Leasing Services - Understand specific needs and ensuring their satisfaction - SPOC to Key Clients to address issues or inquiries or resolve issues Sales and Growth - Understand client needs and requirements - Develop...
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Client Success Officer
2 days ago
Hyderabad, Telangana, India Zyeta Full time ₹ 5,00,000 - ₹ 12,00,000 per yearRole: Client Success OfficerExperience - 3 yearsZyeta is much more than a design and build company – we transform lives through innovative workplace design. We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels. We believe amazing...
