Client Success Manager

7 days ago

Hyderabad, India Bradsol Full time

Role: Account manager Remote Timings : 5pm-2amManage and grow strategic accounts. As well as Add new Logos.You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Bradsol’s long term through a trusted advisor relationship.You will also be responsible to Prospect new Leads, nuture them and Convert them into Customers.DO:- At least 3+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.- Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers- Ability to present and interact at all levels, and have consultative sales capability.- Ability to work and collaborate across other teams in various service lines and anchor together for the account.- Exposure to delivery, sales or pre-sales roles will be required- Should have managed a multi-million USD account, across various geos.- Strong Account Management - building and managing client relationships at the all levels.- Carry targets on revenue, bookings and OM.- Get involved in resolving any people management issue within Bradsol teams- Generating leads by interacting with the customers in various lines of business to expand our footprint.- Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs)- Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growthRole: Key Account ManagerIndustry Type: IT Services & ConsultingDepartment: Sales & Business DevelopmentEmployment Type: Full Time, PermanentRole Category: Enterprise & B2B SalesEducationUG: Any GraduatePG: Any Postgraduate

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