Sr.Training Operations Manager

5 days ago

Hyderabad India ExcelR Solutions - Bangalore Full time

Job Description Job Description Qualification - Any Graduate Salary: Not a constraint for right candidate Experience: 15+ year(s) (Required) Role Summary: Training Operations Manager The Training Operations Manager will be responsible for end-to-end execution and management of training delivery across online, offline, and hybrid formats. This includes trainer sourcing and coordination, batch scheduling, learner experience, operations automation, and ensuring SLAs on quality, punctuality, and feedback are met across all programs. Key Responsibilities - Training Delivery & Execution - Manage daily operations for all ongoing batches (Online, Classroom, Corporate, Academic) - Ensure on-time class initiation and closure as per schedule - Monitor trainer performance and ensure 100% trainer availability - Set up and manage learning tools (Zoom, LMS, assignments, recordings, etc.) - Trainer Management - Maintain a trainer pool for all technologies/domains/offline/online - Handle trainer sourcing, onboarding, scheduling, feedback, payouts, and contracts - Build contingency plans for trainer dropouts or delays - Learner Experience & Support - Coordinate with learner support and counseling teams for issue resolution - Track learner attendance, satisfaction scores (CSAT), and NPS - Drive timely issuance of certificates, assignments, and evaluations - EdTech experience in handling scale (3000+ learners/month) - Exposure to B2C, B2B, and College Training operations - Operational Excellence & Automation - Create SOPs and trackers for batch progress, escalations, and quality monitoring - Work with tech team to enhance LMS workflows and reporting dashboards - Continuously identify process gaps and drive automation - Stakeholder Management - Liaise with Sales, Academic, Placement, Product, and Content teams for smoother operations - Provide timely MIS and dashboards to stakeholders - Represent delivery team in internal planning and review meetings Required Skills & Qualifications - Bachelor's degree required - 12+ years of relevant experience in training operations, preferably in EdTech - Excellent stakeholder and vendor management skills - Strong planning, analytical, and coordination skills - Familiarity with LMS, Zoom/MS Teams, Google Workspace, CRM, and ERP systems Job Category: Trainers Job Type: Full Time Job Location: Hyderabad

  • Operations Coordinator

    1 week ago

    India Clockwork Operations Services Full time

    Job Description Operations Coordinator Remote | India-based | Independent contractor | Initially up to 20 hours/week, expected to increase Reports to: Head of Operations Start date: As soon as possible About Clockwork Operations At Clockwork Operations, we power the world's most impactful nonprofits by taking care of the finance, HR, compliance, IT...

  • Training Delivery Manager

    5 days ago

    Hyderabad, India Google Operations Center Full time

    Job Description Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goalsall while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Role Overview The Ads Domain Training lead is responsible for designing, developing, and...

  • Cloud Manager

    5 days ago

    Hyderabad, India Google Operations Center Full time

    Job Description Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goalsall while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As the Cloud Manager - Cloud Support you will be leading a team of Cloud Support and...

  • General Manager

    1 week ago

    Sarkhej, India Fiable Operations Full time

    Job Description Lead end-to-end execution of civil engineering projects across industrial and residential developments. Drive strategic planning, team leadership, client engagement, and financial oversight to ensure timely, cost-effective, and quality delivery. Key Responsibilities - Project Leadership: Oversee planning, budgeting, scheduling, and...

  • ▷ (15h Left) Project Management - Talent Acquisition Apprenticeship, November 2025

    4 weeks ago

    Hyderabad, India Google Operations Center Full time

    Job Description Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goalsall while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Please complete your application before 8th Sept 2025. ELIGIBILITY CRITERIA: -...

  • Account Executive

    4 weeks ago

    Hyderabad, India Field Operations Full time

    Job Description Location: Hyderabad, Telangana, India Job ID: 83320 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, youll discover meaningful work that enhances quality of life for...

  • Customer Advocate Senior Associate

    3 weeks ago

    Hyderabad, India Google Operations Center Full time

    Job Description Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goalsall while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As a Customer Advocate Senior Associate, you will be responsible for delivering...

  • Operations Manager

    2 weeks ago

    Hyderabad, India Hope Women's & Children's Hospital Full time

    Job Description About Us HOPE WOMENS AND CHILDRENS HOSPITAL is a 100-bedded tertiary care hospital dedicated to providing quality healthcare for women and children. With specialized departments including OPD, IPD, OT, NICU/PICU, Laboratory, Pharmacy, and Maternity Care, we aim to deliver comprehensive care from birth to adolescence. Role Overview We are...

  • Deputy Manager Operations

    2 weeks ago

    Hyderabad, India Ingram Micro Full time

    Job Description Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our...

  • Regional Operation Manager

    2 weeks ago

    Hyderabad, India JLL Full time

    Job Description What this job involves : - Lead the JLL management team in the delivery of facility management services. - Ensure that the services are delivered in line with the contractual commitments and within budgets. - Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site, carry out comparative analysis...