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2 days ago


Surat Gujarat, India Rishi Jobs Full time

Profile Travel Executive Experience 1-2 years Salary Range Upto 15k-30k Job Overview We are looking for a Travel Executive to manage travel requirements for business or holidays and provide tourism-related services and package tours on behalf of our suppliers Knowledge of GDS Amadeus is mandatory The goal is to keep clients satisfied and loyal for future services Requirements and Skills Fluent in English with good communication skills Ability to interact and negotiate effectively Strong coordination and sales skills Proven experience in the travel industry with knowledge of travel norms ticketing and reservation Sound knowledge of domestic international travel trends Knowledge of packages ticketing and GDS Amadeus and Galileo Good knowledge of MS Word and Excel Effective time-management skills Willingness to work in shifts Experience in outbound calls and follow-up Responsibilities Plan and sell transportation accommodations insurance and other travel services Cooperate with clients to determine their needs and advise on appropriate destinations modes of transportation travel dates costs and accommodations Deal with travel problems complaints or refunds Enter data into software and maintain client files Meet profit and sales targets and provide after-sales services Make new reservations and changes on Amadeus quote correct fares issue re-issue tickets and process refunds Respond to customer queries via telephone email fax web chat and social media Maintain and generate reports as required Sell up-sell and cross-sell products and services Complete fraud prevention checks Receive inbound calls and provide required information



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