▷ [Only 24h Left] IT Support Engineer

7 days ago


Bengaluru, India Ghrs Training Full time

Job Description Key Responsibilities: - Provide first and second-level support for all IT-related issues, including hardware, software, network, and peripheral devices - Install, configure, and maintain operating systems, software applications, and hardware components - Troubleshoot system errors, software malfunctions, and network issues - Assist in setting up new hardware and performing system upgrades - Maintain and update user accounts, permissions, and access rights via Active Directory or similar tools - Ensure the functionality of local and remote access systems - Provide remote desktop support to users for troubleshooting and resolution - Monitor and resolve network connectivity and infrastructure issues - Document all incidents, solutions, and processes for future reference - Maintain a detailed log of technical issues, solutions, and follow-up actions - Collaborate with other IT teams for complex troubleshooting and system improvements - Provide training and technical guidance to end-users - Ensure compliance with security and data protection policies



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