Chief Manager

2 weeks ago

Chennai, India TVS Credit Services Ltd. Full time

Job Purpose:

The purpose of this role is design and execution of leadership development and organizational capability building initiatives at TVS Credit, specifically tailored to Senior Levels. The individual will translate business strategy into leadership capability, build a strong high-potential talent pipeline through comprehensive talent management, partner with external providers where needed, drive change interventions, and ensure measurable impact of all Leadership / OD efforts for a hyper growth-oriented organization.

Key Responsibilities:

- Conceptualize, design, and implement a comprehensive Talent Management framework specifically for senior-level employees.
- Collaborate with seniors to map out talent pipelines, designing IDP (Individual Development Plan), Talent Card for seniors.
- Track the IDP’s with the senior level employees for closure.
- Design leadership journey programs (modules, workshops, coaching, mentoring) to develop business-critical leadership skills.
- Understand TVS Credit’s BFSI business strategy, current/future capability gaps, regulatory / business changes; define specific leadership interventions accordingly.
- Conduct needs analysis (leadership competencies, functional/technical skills for senior roles) and map future requirements.
- Identify, contract, and manage external partners (vendors, providers, institutes) to augment various leadership programs with no drop quality.
- Periodically assess and evaluate effectiveness of leadership initiatives: define metrics, track outcomes, measure ROI.
- Report to senior leadership on program impact, pipeline readiness, leader effectiveness.
- Ensure accurate updating of attendance and feedback in the system.

Job Requirements:

- PGDM in HR / MBA
- 8+ years of HR experience with at least 5 yrs+ in Leadership development & OD in a growth organization; Experience in the BFSI domain is desirable
- Deep expertise in leadership development, assessment tools, coaching, OD interventions, competency framework.
- Strong stakeholder management: influence across senior leadership and business heads.
- Excellent program and project management skills: managing multiple initiatives, external vendors, budgeting.
- Effective communication skills (oral, written) at senior levels.
- Customer Obsession: Anticipates current & future customer needs, consistently delivers exceptional experiences that build deep trust & loyalty and focuses on customer base
- Execution Excellence: Drives results by demonstrating agility, accuracy, prudence and collaboration
- Entrepreneurial Mindset: Takes ownership to identify high-impact opportunities and drive innovation for sustainable growth. Demonstrates long-term perspective & risk orientation and leverages market intelligence
- Resilience: Navigates adversity and ambiguity while understanding & managing emotions of oneself and others. Challenges the status quo and drives solutions.
- Relentless Reflection: Introspects deeply about opportunities, challenges or any other concerning area leading to speedy actions and effective outcomes
- Digital and AI Mindset: Embraces technology and AI adoption to enhance operational efficiency, deliver superior experiences, and drive sustainable business growth, while championing a data-driven culture across the organization

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