Associate Manager Warranty Operations
3 weeks ago
Job Summary: Warranty Operations Responsibilities: - Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. - Manage day-to-day daily operations of the warranty claims processing team - Demonstrate accountability for managing key KPIs and SLAs. - Resolve team`s complex queries on claims validation of warranty claims based on technical knowledge of the commercial automotive & its sub-components. - Perform process/control plan audits for warranty corrective actions and best practices to ensure status is captured and reported with well-defined corrective action plans taken to closure. - Ensure all warranty mitigation and improvement corrective actions are properly documented and verified (evidence of revised documents or on-site reviews) - Coordinate the creation of monthly reports/data collection to improve warranty performance while driving continuous improvement programs (quality incentive programs, quality improvement meetings, etc.) - Perform process/control plan audits for warranty corrective actions and best practices to ensure status is capture and reported with well-defined corrective action plans taken to closure. - Support internal audits and follow up on corrective actions - Ensure common and accepted safety protocols for the quality group are implemented as needed and compliance is maintained - Support and perform other duties/projects as assigned Required Skills: - Experience in Automotive sector - Knowledge of Automotive components & warranty related issues. - Bachelor’s degree in automotive or mechanical engineering preferred. - Experienced in working in various warranty management applications such as SAP - Team Handeling Experience Mandatory - Good Interpersonal & communication Skills - Computer knowledge with experience with Microsoft Office (Word, Excel, PPT) - Excellent verbal and written skills Education/Experience/Skills: Work Experience: 7 - 9 years of experience with at least 5 year’s experience in warranty and service industry, Minimum 5 Years of experience in Team Handeling. Location: Pune- India Language: English Working Shift: Canada Shifts
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Associate Manager Warranty Operations
3 weeks ago
Pune, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs.Resolve team`s...
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Associate Manager Warranty Operations
2 weeks ago
Pune, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs.Resolve team`s...
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Associate Manager Warranty Operations
2 weeks ago
Pune, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs.Resolve team`s...
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Associate Manager Warranty Operations
19 hours ago
pune, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs.Resolve team`s...
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Associate Manager Warranty Operations
2 weeks ago
pune, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs. Resolve...
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Associate Manager Warranty Operations
3 weeks ago
Pune, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs. Resolve...
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Associate Manager Warranty Operations
1 day ago
Pune, Maharashtra, India Tech Mahindra Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Summary: Warranty OperationsResponsibilities:Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing teamDemonstrate accountability for managing key KPIs and SLAs.Resolve team`s...
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Associate Manager Warranty Operations
2 weeks ago
Pune, India Tech Mahindra Full timeJob Summary: Warranty OperationsResponsibilities:- Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.- Manage day-to-day daily operations of the warranty claims processing team- Demonstrate accountability for managing key KPIs and SLAs.- Resolve...
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Associate Manager Warranty Operations
2 weeks ago
Pune, India Tech Mahindra Full timeJob Summary: Warranty OperationsResponsibilities:- Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.- Manage day-to-day daily operations of the warranty claims processing team- Demonstrate accountability for managing key KPIs and SLAs.- Resolve...
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Associate Manager Warranty Operations
3 weeks ago
Pune, India Tech Mahindra Full timeJob Summary: Warranty OperationsResponsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs. Resolve...
