Team Member-process-credit Card-marketing Ho

1 week ago


Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree Below are the JD role details Managing outbound calling vendor data upload ID management service requests reports Coordinating with vendor IT ops and other departments for various daily activities or escalations Ensure RCA and DNC mails are reverted and actioned within TAT Managing Card Sales escalations and ensuring customer requests are handled within TAT Supporting data management lead booking Conducting regular audits and publishing reports for activities Ensuring all outbound processes are documented reviewed timely Ensuring all reports are published timely and accurately All other activities related to managing OB channel related activities Eligibility Criteria Minimum 3 to 5 years MIS excel experience required CC Sales Team handling and coordinating experience will be an advantage Knowledge of outbound calling function call centres will be an advantage Graduate above Knowledge of MS SQL MY SQL queries would be an advantage Good written and spoken communication in English



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  • Team Member

    2 weeks ago


    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Job Role To screening and evaluate customer proposals credit cards under various programs as per Cards Credit policy under various programs KYC guidelines Analyzing financials and evaluating customer credit worthiness for approving or rejecting credit card applications Maintaining and processing...


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