15h Left Marketing Manager

4 weeks ago

Shimoga, India MillionCXO Full time

Job Title: Account Manager Location: Bangalore (Work from Office) Shift: Night Shift (US Time Zone) Employment Type: Full-time Company: MillionCXO About MillionCXO MillionCXO is a fast-growing B2B sales and lead generation agency helping global IT and SaaS companies book qualified meetings with decision-makers. We blend data-driven prospecting, multi-channel outreach, and human intelligence to deliver predictable revenue outcomes for our clients. We're now looking for a proactive and relationship-driven Account Manager to own client success, retention, and growth. Key Responsibilities 1. Client Relationship & Retention • Act as the primary point of contact for assigned clients across the US and global markets. • Build trusted relationships with CXOs, Founders, and Marketing/Sales Heads. • Ensure timely delivery of campaigns and consistent communication with clients. 2. Onboarding & Delivery Management • Lead smooth client onboarding and project kickoff meetings. • Coordinate internally with SDRs, delivery, and performance teams to ensure KPIs are met. • Maintain accurate documentation of client goals, deliverables, and feedback. 3. Business Reviews & Reporting • Conduct Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs) with clients. • Present insights, campaign results, and recommendations for improvement. • Track key success metrics such as booked meetings, conversions, and ROI. 4. Upsell & Cross-Sell • Identify opportunities to expand client engagement through new service offerings, additional licenses, or higher-tier packages. • Collaborate with the sales team to convert upsell opportunities into revenue. • Maintain a strong understanding of MillionCXO's services and success stories. 5. Internal Collaboration & Growth • Work closely with the delivery team to ensure campaign quality and consistency. • Share client insights to improve internal processes and offerings. • Contribute to client retention, renewal, and satisfaction KPIs. Key Performance Indicators (KPIs) • Client retention rate • Revenue growth via upsells/cross-sells • Client satisfaction (measured via NPS or feedback) • Timely completion of WBRs and MBRs • Campaign performance and delivery adherence Requirements • 3–6 years of experience in Account Management, preferably in B2B SaaS, Marketing, or Lead Generation agencies. • Excellent communication and presentation skills (US client handling experience preferred). • Strong analytical and reporting skills. • Proven track record in client retention and upselling. • Comfortable working in night shifts to align with US client hours. Why Join MillionCXO? • Fast-paced, high-growth environment in the global B2B space. • Opportunity to manage CXO-level client accounts. • Collaborative and performance-driven culture. - Competitive compensation (as per industry standards).

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