Lead Administrator

We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as cookies used to display content tailored to your interests Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies Modify Cookie Preferences Accept All Cookies Press Tab to Move to Skip to Content Link Search Jobs Apply now Start Please wait Job Title Lead Administrator - L1 Req Id 99466 City Kochi State Province Kerala Posting Start Date 9 29 25 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com Rate - 200K M EXP -8 years Office location WIPRO LIMITED UNIT-VI 602 03 ELCOT SEZ Sholinganallur Chennai 600 119 India Desktop Imaging L3 Strong experience in Imaging solutions using MDT SCCM Experience in building Bare metal in-place upgrade and feature update OSD task sequence Creating driver packages and adding them Task sequences as well as Boot WIM Experience with ADK and replacing boot images and integrating drivers Good Experience on Task Sequences scripting PowerShell Experience with Task sequence variables HTA front end Stong understanding of Answer files and working experience with XML files In-depth knowledge of SCCM client installation software distribution remote control and other SCCM issues Windows OS Modern Device management solution - CMG CDP Expertise in SCCM packaging network inventory boundaries installer and network designing Windows Installation Upgrade Task sequence feature update In deploying building troubleshooting and managing Bit locker encryption tasks on Windows devices using task sequence and scripts In using Microsoft BitLocker Administration and Monitoring MBAM Scripting languages like VB Power Shell SQL queries In supporting Windows endpoint 7 8 and 10 Windows Server 2012 2016 2019 Extensive knowledge on log file tracking and troubleshooting Experience in Image capture and rebuild for Bare metal devices Experience in building VHD for VDI environments and using Citrix and Script optimizer Troubleshoot Driver related sys file or other bluescreen errors while imaging or testing Experience in UDI wizard Roles Day to day administration of imaging environment provide engineering innovative solutions to imaging needs Take part in desktop application management and deployment Ability to interface with customer technical teams and percolate it down to the technical delivery teams Providing technical guidance to SCCM team and customer on imaging challenges Provide Tier 3 support and generate report using Excel Creating and updating technical documentation SOPs as required Team-oriented and able to operate with minimal supervision Proven analytical and problem-solving skills Up-to-date technical knowledge by attending educational workshops reviewing publications Do Provide adequate support in architecture planning migration installation for new projects in own tower platform dbase middleware backup Lead the structural architectural design of a platform middleware database back up etc according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications platforms as applicable Strategize implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues conducting root cause analysis RCA and developing fixes to avoid similar issues Plan for and manage upgradations migration maintenance backup installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs Data Responsibility Matrices operations manuals daily test plans data architecture guidance etc Provide weekly status reports to the client leadership team internal stakeholders on database activities w r t progress updates status and next steps Leverage technology to develop Service Improvement Plan SIP through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100 compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees conduct timely performance reviews and appraisals and give constructive feedback to direct reports Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects initiatives for the organization or team Exercise employee recognition and appreciation Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations Mandatory Skills Desktop Imaging Experience 5-8 Years Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Apply now Start Please wait Information at a Glance Get Job Alerts Receive notifications when we have open roles and get other relevant career news Join Us Explore open roles that match your interests and skills If you encounter any suspicious mail advertisements or persons who offer jobs at Wipro please email us at Do not email your resume to this ID as it is not monitored for resumes and career applications Any complaints or concerns regarding unethical unfair hiring practices should be directed to our Ombuds Group at We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color caste creed religion gender marital status age ethnic and national origin gender identity gender expression sexual orientation political orientation disability status protected veteran status or any other characteristic protected by law Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity 2025 Wipro Limited x Cookie Consent Manager When you visit any website it may store or retrieve information on your browser mostly in the form of cookies Because we respect your right to privacy you can choose not to allow some types of cookies However blocking some types of cookies may impact your experience of the site and the services we are able to offer Required Cookies These cookies are required to use this website and can t be turned off Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies which are all required to enable the website to function route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor s device during the session so the server can identify the visitor Load balancer cookie actual cookie name may vary prevents a visitor from bouncing from one instance to another