Client Administrator- Kochi

2 days ago

Kochi Kerala, India A.G.E.S. Learning Solutions Full time

**Job Title**: Client Administrator (Hybrid)

**Location**:**Kochi, Kerala**

**Salary**: ₹3,00,000 - ₹4,20,000

**Job Type**: Full-time

**Shift Timings**: 9:30 PM - 5:30 AM IST (U.S. Shift)

**About A.G.E.S Learning Solutions**
Since 2008, A.G.E.S Learning Solutions has been dedicated to providing analytical, goal-driven programs to families, schools, and homes across the Greater Bay Area. Our mission is to empower employees to deliver top-tier service using advanced techniques and technology-based Applied Behavior Analysis (ABA).

**Overview**:
**Job Summary**

**Key Responsibilities**:
- Record client interactions in the CRM system.- Coordinate with insurance providers on client referrals and onboarding processes.- Partner with the clinical team to ensure smooth client onboarding.- Promptly respond to clinical team on client related queries, ensure SLAs are met- Prepare and deliver weekly and monthly reports.- Work collaboratively with the marketing team to manage client leads effectively.
- Serve as the primary point of contact for client concerns and questions.
- Support the insurance and billing team by providing client-related clarifications.
- Any graduate with 3-4 years of experience in a similar role within the healthcare industry.- Familiarity with medical terminology and health insurance plans.- Proficiency in Microsoft Office (Word, Excel, Outlook).- Strong communication and organizational skills.
- Excellent telephone etiquette.

**Salary & Benefits**:

- Annual Salary: ₹3,00,000 - ₹4,20,000- Medical insurance coverage- Annual performance bonus- Paid time off
- Hybrid working model with work-from-home flexibility

**Additional Requirements**:

- Are you currently located in Kerala? (Yes/No)
- Availability to work night shifts is mandatory.

**Location**: Hybrid, with in-person work required at times.

IND123

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