
Business Consultant – O2C
2 days ago
About Senzcraft:
Founded by IIM Bangalore and IEST Shibpur Alumni, Senzcraft is a hyper-automation company. Senzcraft vision is to Radically Simplify Today's Work. And Design Business Process For The Future. Using intelligent process automation technologies.
We have a suite of SaaS products and services, partnering with automation product companies.
Please visit our website - https://www.senzcraft.com for more details
Our AI Operations SaaS platform – https://MagicOps.ai
Senzcraft on linkedin -> https://www.linkedin.com/company/senzcraft
Senzcraft is awarded by Analytics India Magazine in it's report "State of AI in India" as a "Niche AI startup". Senzcraft is also recognized by NY based SSON as a top hyper-automation solutions provider.
About the Role:
We are looking for an experienced Business Consultant with strong expertise in the Order-to-Cash (O2C) process, Reporting & Analytics, and Consulting. The ideal candidate will have a proven track record of working with multiple clients, driving process excellence, and leading high-performing teams.
Key Responsibilities:
- Lead and mentor a team of 8–13 analytics professionals with a focus on performance, career growth, and delivery excellence.
- Drive O2C process optimization, automation, and transformation initiatives across diverse client engagements.
- Collaborate with cross-functional teams including Sales, IT, Finance, and Shared Service Centers (SSC) to deliver actionable business insights.
- Develop and implement reporting and advanced analytics solutions using tools such as Power BI, Tableau, SQL, Oracle, Python.
- Define and monitor KPIs, metrics, and dashboards to ensure process visibility and effectiveness.
- Build business cases, ROI models, and transformation roadmaps for clients.
- Ensure data quality, compliance, and governance while driving continuous process improvements.
Must-Have Attributes & Experience:
Strong Consulting Experience – Proven background in consulting, with exposure to working across multiple clients and industries.
O2C Expertise – Deep understanding of end-to-end Order-to-Cash processes, best practices, and transformation levers.
Reporting & Analytics – Hands-on experience with Power BI or Tableau, strong skills in reporting, dashboards, and data visualization.
ERP & SAP Exposure – Practical knowledge of ERP systems (Oracle, SAP, or similar) to support O2C operations and analytics.
People Management – Minimum 2–3 years of experience in team leadership, stakeholder management, and mentoring.
Excellent analytical, problem-solving, and communication skills, with the ability to influence senior stakeholders.
Preferred Skills:
- Experience in process improvement and automation initiatives.
- Exposure to Python, SQL, or other advanced analytics tools.
- Ability to translate business requirements into technical solutions and deliver measurable outcomes.
Role Details:
Location: Bangalore (Hybrid)
Shift: Europe Shift (12 PM – 9 PM IST)
Experience: 9+ years (with 2–3 years in People Management)
Notice Period: 30–45 days preferred
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