▷ High Salary: Customer Service Manager-emerging Channel; Mars Petcare; Hyderabad

1 week ago

Hyderabad Telangana, India Mars Full time

Role Customer Service Manager - Emerging ChannelLocation HyderabadSupport and assist the administrative activities related to the personnel aspects of logistics such as transporting staff food supervision cleaning travel of staff to service and change and small payment Act as a multiplier of guidelines related to health safety environment and qualityWhat are we looking for3 years of experience in a similar position with a strong customer service component and data analyst Logistic and business understanding is required High approachability and effective communication skills Experience from designing and setting up new processes and way of working is an advantage Ability to plan and prioritize preferable proven based on previous work experience What will be your key responsibilitiesMonitor all the KPIs needed for the activity of the Customer Service Team including the organization of order management calls frequency administrative tasks contact route claims processing timings etc Establish effective communication understand the needs for improvement and provide insights to optimize performance Be able to build synergies with all departments especially a close collaboration with Sales Supply Chain and Finance to guarantee the best support for each type of customer Prepare external communication towards customers on supply chain disruptionsSupports Customer Service Representatives in all daily operations and seeks improvements within the department of Customer Service Lead and participate continuous improvement projectsSupport local Key user for internal systems participating in yearly testing attending periodic key user meeting and ad hoc trouble shooting What can you expect from MarsWork with diverse and talented Associates all guided by The Five Principles Join a purpose driven company where we are striving to build the world we want tomorrow today Best-in-class learning and development support from day one including access to our in-house Mars University An industry competitive salary and benefits package including company bonus Find out more about what Mars can offer you by visitingMars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law If you need assistance or an accommodation during the application process because of a disability it is available upon request The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request

  • Executive Microbiologist; Mars Petcare; Hyderabad

    2 weeks ago

    Hyderabad, Telangana, India Mars Full time

    Role Executive Microbiologist Location Hyderabad Job Purpose Overview To ensure the Dry Pet Food products leaving the factory operation confirms to the MARS specifications through the assurance of raw materials quality compliance to process parameters by demonstrating quality inspections process monitoring control through microbiological testing...

  • Buyer- Directs T1-i

    1 week ago

    Hyderabad, Telangana, India Mars Full time

    Job Title Buyer Directs Category Buying Lead- Packaging Materials Job Location Hyderabad Business Unit Mars Petcare India Role Responsibilities - Understand the use and impact of Pack Materials in process and products Assure a reliable supply short and long-term of Pack Materials for manufacturing site Ensure that the manufacturing site...

  • Brand Manager; Petcare; Hyderabad

    3 weeks ago

    Hyderabad, India Mars Full time

    Job DescriptionRole : Brand ManagerLocation : HyderabadJob ResponsibilitiesAnalysis: Consumer & Business Consumer Insights: Understand the Insights and feed into the brand growth plans Retail Audit – Monitor market share and distribution by market/brand /channel Business Intelligence – Monitor market/brands and understand competitive strategies Analyze...

  • Brand Manager; Petcare; Hyderabad

    2 weeks ago

    Hyderabad, Telangana, India Mars Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionRole : Brand ManagerLocation : HyderabadJob ResponsibilitiesAnalysis: Consumer & BusinessConsumer Insights: Understand the Insights and feed into the brand growth plansRetail Audit – Monitor market share and distribution by market/brand /channelBusiness Intelligence – Monitor market/brands and understand competitive strategiesAnalyze sales...

  • Process Technologist; Mars Petcare; Hyderabad

    1 week ago

    Hyderabad, India Mars Full time

    JOB DESCRIPTION Job Description: Role : Process Techologist Location : Hyderabad Job Purpose To deploy and continuously improve local processes to ensure compliance to relevant Q&FS standards and efficiency targets for our Dry/Wet Product manufacturing. Collaborate with Regional and Global R&D Team (Pack and Product) resources to ensure products meet...

  • Mars Leadership Experience

    5 days ago

    Hyderabad, India MARS Full time

    **Mars Leadership Experience - Supply Graduate** Are you dreaming about getting firsthand experience of working in one of the biggest FMCG Companies in the world? The **Mars Internship Experience (MLE) -** Supply is a great start. At Mars you’ll grow beyond your current aspirations and develop the whole you! We are looking to hire for Engineering...

  • Strategic Sourcing

    1 week ago

    Hyderabad, India MARS Full time

    MGS Commercial’s Operations Manager India is responsible for engaging and managing the key India Country Cluster stakeholders in each Segment of Mars Inc. Also he/she is responsible for execution of X-categories strategies for all Mars Segments in India reporting directly to Strategic Sourcing & Operations Director NSEAI. This person will execute cross...

  • Buyer- Directs T1-I

    3 weeks ago

    Hyderabad, India Mars Full time

    Job DescriptionJob Title: Buyer Directs (Category Buying Lead- Packaging Materials)Job Location: HyderabadBusiness Unit: Mars Petcare IndiaRole & Responsibilities: - Understand the use and impact of Pack Materials in process and products. Assure a reliable supply (short and long-term) of Pack Materials for manufacturing site. Ensure that the manufacturing...

  • Buyer- Directs T1-I

    2 weeks ago

    Hyderabad, Telangana, India Mars Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionJob Title: Buyer Directs (Category Buying Lead- Packaging Materials)Job Location: HyderabadBusiness Unit: Mars Petcare IndiaRole & Responsibilities: -Understand the use and impact of Pack Materials in process and products.Assure a reliable supply (short and long-term) of Pack Materials for manufacturing site. Ensure that the manufacturing site...

  • Ca Internship

    5 hours ago

    Hyderabad, Telangana, India Mars Full time

    This is an opportunity for a high-performing Chartered Accountancy student looking to undertake their Industrial Training in a dynamic growth-oriented environment The candidate will be part of a high-visibility finance team that works closely with business and control leaders contributing to strategic financial governance balance sheet integrity and robust...