Hospital Front Office Executive

3 weeks ago


Baharampur WB IN GITARAM HOSPITAL PVT. LTD. Full time

Front Office Responsibilities Patient and Visitor Interaction Greet and assist patients and visitors in a courteous and professional manner serving as the first point of contact Appointment Management Schedule appointments manage patient flow and handle inquiries about services appointments and clinic policies Communication Answer and direct phone calls take messages and handle correspondence Administrative Tasks Assist with filing photocopying data entry and maintaining patient records and files Reception Area Maintain a clean organized and welcoming reception area Billing Responsibilities Bill Preparation Prepare accurate patient bills for various services including OPD IPD and diagnostics by checking treatment records Payment Processing Process payments from various sources cash card UPI insurance and generate receipts Insurance and TPA Coordination Coordinate with third-party administrators TPA and insurance companies for credit billing and claim processing Discharge and Final Billing Prepare discharge summaries and final bills in coordination with clinical and nursing staff Reconciliation Perform daily cash and billing reconciliation and update patient accounts Query Resolution Address and resolve patient billing-related queries promptly and professionally Skills and Qualifications Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficiency in billing software and standard office software like Microsoft Office A customer service-oriented mindset with a high level of attention to detail and accuracy Ability to maintain confidentiality Familiarity with different payment methods and insurance processes is essential Qualification and experience - Bachelors Digree in Hospital Management BHM with minimum 1 yrs experience in Front Office Billing Reception required Any queries please feel free to WhatsApp ar 7001478869 Job Types Full-time Permanent Pay 10 000 00 - 18 000 00 per month Benefits Provident Fund Work Location In person



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