Facilities Helpdesk Executive
4 weeks ago
Job Description Role Summary: We currently have an exciting opportunity for a Helpdesk Executive in Reading. The Executive will manage the helpdesk calls, manage queries, record slack tickers, prepare reports and maintain records on a daily basis Liason with multiple functions and ensure all the tickets are close as per SLA What the job involves: Helpdesk Management - Phone Calls - Slack channel queries - Mail communications - Liason with multiple functions - Regular updates Report Management - Maintain all day to day data - Maintain all documents for audit purpose - Suggest / Recommend changes or inputs required to enhance / optimize process - Ensure routine update of database for future reference Team Player - Align with the team on all process - Support for other cities during their absence - Extend the support during business continuity - Manage SLAs and timelines Support FM Functions In Case Of Necessity - Should play a role of touchpoint for Employees community - Gather requirements / requests and channel with respective functions - Lead the requests end to end and ensure delivery with quality and within time limit - Bring out the challenges quickly to respective leaders / forums for quick resolutions - Site Operations Management - Recommend continuous quality improvement practices and implement Industry Best Practice operations - Support other FM functions based on crisis as a cross function to balance eco system - Liason with vendors for programs, events and ensure smooth execution - 24/7 emergency call support and site attendance is required - Risk Management - Ensure a property risk management program including audits is implemented and maintained - Ensure disaster recovering and business continuity plans are implemented and maintained - Ensure escalation procedures and incident reporting procedures are implemented and in place - Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct - Achieve Key Performance Indicators and Service Level Agreement
-
Helpdesk Executive
2 weeks ago
Gurugram, India JLL Full timeJob Description Job Title: Helpdesk Executive- Facility Management Department: Facilities / Operations Reports To: Helpdesk Manager Location: Gurugram Employment Type: Full-Time Job Summary: We are looking for detailed oriented and customer helpdesk executive to support our facility management operations. This role is responsible for receiving, logging,...
-
Facilities Helpdesk Executive
6 days ago
Chennai, Tamil Nadu, India JLL Full time ₹ 24,00,000 - ₹ 60,00,000 per yearJob Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a...
-
Helpdesk Executive
9 hours ago
Mumbai, Maharashtra, , India Karma Management Global Consulting Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearThe Compliance Helpdesk Executive will act as the first point of contact for employees and clients regarding compliance -related queries. The role involves providing timely resolutions, coordinating with internal teams, maintaining accurate records, visiting the PF office when required, and ensuring adherence to compliance standards and...
-
Facilities Executive
4 days ago
Chennai, India JLL Full timeJLL supports the Whole You, personally and professionally. Facilities Executive Work Dynamics **Responsibilities**: Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation...
-
▷ [15h Left] Facilities Executive Soft Services
2 weeks ago
Gurugram, India JLL Full timeJob Description POSITION GOALS - To provide operational and administrative support to the Facility Management team assigned. - Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise. - Administer Standard Operating Procedure for all Soft service areas working with the site...
-
Bengaluru, India JLL Full timeJob Description Facility Executive Soft Skills . To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by Ops Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets. Property Operations - Managing all outsourced...
-
Executive Transport
3 days ago
Chennai, Tamil Nadu, India Cushman & Wakefield Full time**Job Title** Executive Transport - Helpdesk **Job Description Summary** **Job Description
-
Facility Executive
4 weeks ago
Bengaluru, India Cushman & Wakefield Full timeJob Description Job Title Facility Executive - Soft Service Job Description Summary Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work Job Description Major Responsibilities: - To...
-
Helpdesk Support Executive
1 week ago
Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAbout the Role:We are seeking a Helpdesk Support Executive to join our IT support team. In this role, you will be responsible for providing efficient and timely technical assistance to internal employees or external clients.Key Responsibilities:User Support: Provide first-level support via phone, email, chat, or ticketing system for hardware, software, and...
-
Facility Executive
6 days ago
Chennai, India JLL Full timeAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
