▷ (Apply Now) Facility Executive - Soft Services.

6 days ago


Bengaluru India JLL Full time

Job Description Facility Executive Soft Skills . To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by Ops Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets. Property Operations - Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. - Developing and implementing Gym procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems - Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client - Routinely Inspect all contracted services to ensure performance measures are being maintained - Ensure Helpdesk service requests are attended to in time. - Achieve client satisfaction to Fitness First expectations. Staff Management - Manage and assist with the personal development of all direct reports. - Develop and manage succession plans and appraisals for all direct reports. - Actively seek to train subordinates in all aspects of the non- technical services. Reporting - Daily/Weekly reports. - Contribute to the Monthly Management Report to client and other reports as required. Vendor Management - Manage service contracts, including inspections and quality management of service delivery - Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Fitness First. Others - Manage all Cafeteria related activities



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