Team Leader-Telesales

3 days ago

Bengaluru India Shaadidukaan Full time

Job Description Job Description Key Responsibilities: - Lead and manage a team of telesales executives to achieve individual and team sales targets. - Monitor day-to-day team performance, call quality, and sales productivity. - Provide regular training, coaching, and mentoring to improve skills and sales techniques. - Develop and implement telesales strategies to maximize revenue and customer acquisition. - Track and report daily/weekly/monthly sales performance and KPIs. - Handle escalated customer queries and ensure timely resolution. - Motivate the team to maintain high levels of energy, enthusiasm, and commitment. - Ensure adherence to company policies, compliance guidelines, and quality standards. - Collaborate with the sales manager and other departments to support overall business growth. - Maintain a positive work environment that encourages teamwork and performance excellence.

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