Academic Counselor

4 weeks ago

Bengaluru India GLOBELANCE Full time

Job Description Industry & Sector: Fast-growing EdTech and student services provider operating in the academic support, admissions advisory, and learner success sector. We deliver academic counselling, admissions assistance, and ongoing student engagement services to learners across India through on-site centres and integrated digital platforms. Role Title: Academic Counselor / Student Success Advisor (Night Shift) On-site, India About The Opportunity We are hiring on-site night-shift Academic Counselors to join a high-energy student services team. This role focuses on telecounseling, academic advising, and admissions support to ensure prospective and enrolled learners receive timely guidance, course recommendations, and retention-focused follow-up during evening and overnight hours. Role & Responsibilities - Deliver high-quality telecounseling to prospective and current students during night shift hours, handling inbound and outbound calls with empathy and clarity. - Assess learner needs, recommend appropriate courses/programs, and guide applicants through admissions, enrolment, and documentation processes. - Maintain accurate student records in CRM and SIS; log interactions, update statuses, and escalate leads or issues per SOPs. - Collaborate with academic teams to coordinate onboarding, scheduling, and follow-up for students at risk of drop-out to improve retention. - Meet daily/weekly outreach and conversion targets while maintaining service quality and compliance with data-protection guidelines. - Participate in continuous improvement by sharing feedback on scripts, workflows, and student pain points to optimise night-shift operations. Skills & Qualifications Must-Have - Proven experience in academic counseling or telecounseling roles - Familiarity with CRM and Student Information Systems (SIS) usage - Experience with Learning Management Systems (LMS) administration - Proficiency in MS Excel and Google Workspace for reporting and scheduling - Comfortable using VoIP telephony systems and call-logging tools - Strong documentation skills and adherence to data privacy practices Preferred - Experience with Salesforce or Zoho CRM - Experience with Zendesk or similar ticketing systems - Prior night-shift or customer-facing experience in education services Benefits & Culture Highlights - Structured training and clear career progression paths within student success and admissions functions. - On-site role with supportive team culture, regular coaching, and KPI-driven incentives. - Night-shift allowance and shift-specific benefits as per company policy. How To Apply If you are an empathetic, target-driven counselor comfortable working night hours and working on-site in India, submit your CV highlighting relevant counseling and CRM experience. We prioritise candidates who can demonstrate student-centred outcomes and accurate record-keeping. Keywords: Academic Counselor, Night Shift, Student Advisor, Telecounseling, CRM, SIS, LMS, Admissions Counselling, Student Retention Skills: communication,data,learning management systems,crm,analytical

  • Academic Counselor

    6 days ago

    Bengaluru, Karnataka, India ICA Edu Skills Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title: Academic Counselor / Senior Academic CounselorLocation: Jayanagar, BengaluruCompany: ICA Edu Skills Pvt. Ltd.Salary:Academic Counselor: 25,000 30,000 per monthSenior Academic Counselor: 30,000 45,000 per monthAbout ICA Edu Skills:ICA Edu Skills is a leading vocational training and skill development institute in India, dedicated to empowering youth...

  • Academic Counselor

    2 days ago

    Bengaluru, Karnataka, India MEDPG Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionMEDPG is a residential coaching center specializing in NEET-PG and NEXT exam preparation. The center boasts the best faculty in India providing face-to-face teaching. We prioritize each student and emphasize one-to-one mentorship and training to ensure their success.Role DescriptionThis is a full-time role for an Academic Counselor located...

  • Academic Counselor

    2 days ago

    Bengaluru, Karnataka, India IDeA Worldwide The Design College Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Academic Counselor PositionWe are looking for Academic counselors for a reputed college of interior and fashion design located in Bangalore.Immediate JoinersWe require candidates who can join immediately.Required SkillsGood communication skills in English.Proficiency in one regional language is mandatory.Work Schedule6 days working.

  • Academic Counselor

    2 days ago

    Bengaluru, Karnataka, India INFOMETIZ Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionINFOMETIZ is a team of passionate and experienced trainers from various aspects of IT and ITES. Our aim is to impart thorough knowledge and guide candidates to achieve their goals comprehensively. We also emphasize the overall development of candidates, covering interpersonal skills, corporate etiquette, and mock interviews. We are...

  • Academic Counselor

    4 weeks ago

    Kozhikode / Calicut, Kozhikode, India Global Study Link Full time

    Job Description Company Description Global Study Link is a leading educational consultancy firm based in Cochin, specializing in recruiting international students since 2008. Our organization boasts operations in Kerala and expanded to London in 2011, offering trusted and reliable services. We match students to education institutions based on their skills...

  • Academic Counselor

    2 days ago

    Bengaluru, Karnataka, India Happy Staffers Services Full time

    **Job Summary**: The Academic Counselor will provide comprehensive academic advising and support to students in order to enhance their educational success. This role involves guiding students through course selection, academic planning, and career exploration while addressing their individual academic needs and challenges. The counselor will work...

  • Academic Counselor

    2 weeks ago

    Mathikere, Bengaluru, Karnataka, India Alpha Edu Services Full time

    Academic Counselor: As an Academic Counselor, you will play a crucial role in guiding students towards their academic and career goals. You will provide personalized advice, support, and resources to help students navigate the complexities of the education system. **Responsibilities**: Student Counseling: - Conduct individual assess students' academic...

  • Academic Counselor

    1 week ago

    Gurugram, Gurugram, India CollegeDekho Full time

    Job Description Academic Counselor/Sr. Academic Counselor Role: Academic Counselor Location: Gurgaon Languages: Bengali About Us: Founded in 2015 with a vision to create a globally trusted student guidance ecosystem, CollegeDekho connects prospective students with colleges using its proprietary technology and AI-based chatbot. Its Common Application Form...

  • Academic Counselor

    5 days ago

    india, kerala CONNECTING 2 WORK Full time

    Responsibilities: Discussing career and educational goals with students. Aiding in the course selection process to ensure progress towards student goals. Displaying an interest in student development. Identifying student strengths and weaknesses. Maintaining updated reports on student progress. Intervening if behavioral or academic abnormalities occur....

  • Academic Counselor

    2 days ago

    Telangana, , India Coursevita Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Coursevita an EdTech company committed to revolutionizing education through innovative technology solutions. Our mission is to empower learners worldwide to achieve their academic and career goals by providing access to high -quality educational resources and personalized support. We are seeking a dedicated Academic Counselor with expertise in tech career...