Academic Counselor
2 days ago
Job Description Industry & Sector: Fast-growing EdTech and student services provider operating in the academic support, admissions advisory, and learner success sector. We deliver academic counselling, admissions assistance, and ongoing student engagement services to learners across India through on-site centres and integrated digital platforms. Role Title: Academic Counselor / Student Success Advisor (Night Shift) On-site, India About The Opportunity We are hiring on-site night-shift Academic Counselors to join a high-energy student services team. This role focuses on telecounseling, academic advising, and admissions support to ensure prospective and enrolled learners receive timely guidance, course recommendations, and retention-focused follow-up during evening and overnight hours. Role & Responsibilities - Deliver high-quality telecounseling to prospective and current students during night shift hours, handling inbound and outbound calls with empathy and clarity. - Assess learner needs, recommend appropriate courses/programs, and guide applicants through admissions, enrolment, and documentation processes. - Maintain accurate student records in CRM and SIS; log interactions, update statuses, and escalate leads or issues per SOPs. - Collaborate with academic teams to coordinate onboarding, scheduling, and follow-up for students at risk of drop-out to improve retention. - Meet daily/weekly outreach and conversion targets while maintaining service quality and compliance with data-protection guidelines. - Participate in continuous improvement by sharing feedback on scripts, workflows, and student pain points to optimise night-shift operations. Skills & Qualifications Must-Have - Proven experience in academic counseling or telecounseling roles - Familiarity with CRM and Student Information Systems (SIS) usage - Experience with Learning Management Systems (LMS) administration - Proficiency in MS Excel and Google Workspace for reporting and scheduling - Comfortable using VoIP telephony systems and call-logging tools - Strong documentation skills and adherence to data privacy practices Preferred - Experience with Salesforce or Zoho CRM - Experience with Zendesk or similar ticketing systems - Prior night-shift or customer-facing experience in education services Benefits & Culture Highlights - Structured training and clear career progression paths within student success and admissions functions. - On-site role with supportive team culture, regular coaching, and KPI-driven incentives. - Night-shift allowance and shift-specific benefits as per company policy. How To Apply If you are an empathetic, target-driven counselor comfortable working night hours and working on-site in India, submit your CV highlighting relevant counseling and CRM experience. We prioritise candidates who can demonstrate student-centred outcomes and accurate record-keeping. Keywords: Academic Counselor, Night Shift, Student Advisor, Telecounseling, CRM, SIS, LMS, Admissions Counselling, Student Retention Skills: communication,data,learning management systems,crm,analytical
-
Academic counselor
1 week ago
Bengaluru, India Vedantu Full timeJob Description Academic Counselor role at Vedantu Job Title: Academic Counselor Work Location: Bengaluru (Work From Office) Working Days: 6 Days a Week Languages Required: English & Hindi (Mandatory) About Vedantu: Vedantu is India's leading online learning platform, revolutionizing education by making quality learning accessible and engaging. We are driven...
-
Academic Counselor
5 days ago
Bengaluru, Karnataka, India ICA Edu Skills Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Title: Academic Counselor / Senior Academic CounselorLocation: Jayanagar, BengaluruCompany: ICA Edu Skills Pvt. Ltd.Salary:Academic Counselor: 25,000 30,000 per monthSenior Academic Counselor: 30,000 45,000 per monthAbout ICA Edu Skills:ICA Edu Skills is a leading vocational training and skill development institute in India, dedicated to empowering youth...
-
Academic Counselor
3 weeks ago
Bhopal, India Coding Thinker Full timeJob Description Job Title: Academic Counselor (Female) Location-: Bhopal Salary Package: 2.4 to 4.8 lpa plus incentive. Experience-: 1-5year Company Description Coding Thinker is a pioneering company dedicated to empowering students with essential technical skills to excel in today's job market. The company offers comprehensive programs tailored to a wide...
-
Academic Counselor
2 weeks ago
Hyderabad, Telangana, India, Telangana Boston Institute of Analytics Full timeCompany Description Boston Institute of Analytics (BIA) is the world's top-ranked advanced training institute, providing classroom training led by industry experts to students and professionals across the globe. With campuses in the US, UK, Europe, and Asia, BIA offers cutting-edge programs in emerging fields to ensure quality education and job readiness....
-
Academic Counselor
2 weeks ago
Chennai, India Deepsense Digital Full timeJob Description Job Description Senior Academic Counselor (Sales) Company Description Deepsense Digital Solutions Pvt Ltd, based in Chennai, is a leading advertising and digital marketing agency that is now expanding into the EdTech sector. With expertise in delivering innovative digital solutions, the company is committed to creating impactful learning...
-
Academic Counselor
2 days ago
Bengaluru, Karnataka, India MEDPG Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionMEDPG is a residential coaching center specializing in NEET-PG and NEXT exam preparation. The center boasts the best faculty in India providing face-to-face teaching. We prioritize each student and emphasize one-to-one mentorship and training to ensure their success.Role DescriptionThis is a full-time role for an Academic Counselor located...
-
Academic Counselor
4 weeks ago
Bengaluru, India AchieversIT Trainings Full timeCompany Description AchieversIT Trainings provides a wide range of opportunities for freshers and experienced candidates to develop their skills and build their career opportunities across multiple companies. Role Description This is a full-time on-site role located in Bengaluru for an Academic Counselor at AchieversIT Trainings. The Academic Counselor will...
-
Academic Counselor
4 weeks ago
Bengaluru, India Let's Set Destinations Full timeCompany Description Let's Set Destinations focuses on insights and results to help accelerate returns on IT and business ventures. We aim to build trusted relationships through client proximity, providing industry and technology expertise to meet the needs of customers and citizens. Our goal is to support our clients in achieving their business objectives...
-
Academic Counselor
4 weeks ago
Bengaluru, India inspireU Class Full timeCompany Description InspireU Class is a next-generation EdTech platform that provides personalized learning experiences through dual mentorship, expert-led teaching, and AI-enhanced learning. The platform aims to bridge the gap between traditional education and modern learning methods, empowering students to learn smarter. InspireU offers dual mentorship,...
-
Academic Counselor
1 day ago
Bengaluru, Karnataka, India INFOMETIZ Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionINFOMETIZ is a team of passionate and experienced trainers from various aspects of IT and ITES. Our aim is to impart thorough knowledge and guide candidates to achieve their goals comprehensively. We also emphasize the overall development of candidates, covering interpersonal skills, corporate etiquette, and mock interviews. We are...
