Monitoring Analyst

Company Name VARITE India Private Limited About The Client Client is a global technology solution and services leader providing business-friendly solutions that enable future-readiness for clients We seamlessly bring together digital expertise strong industry-specific alliances and deep domain expertise from ITC Group businesses Our solutions and services are focused on Banking and financial Services Healthcare Manufacturing Consumer Goods Travel and Hospitality ITC Infotech is a wholly-owned subsidiary of ITC Ltd one of India s most admired companies About The Job We are looking for a proactive and detail-oriented Monitoring Analyst to support our infrastructure operations by overseeing system health responding to alerts and assisting with basic OS administration tasks The ideal candidate has beginner to intermediate-level exposure to monitoring tools and wants to grow in an IT operations environment Essential Job Functions Monitor system performance server uptime and network availability via SolarWinds ManageEngine and Zabbix dashboards Respond to alerts and perform preliminary triage of infrastructure-related incidents Escalate critical issues to L2 L3 support teams with appropriate logs and diagnostic data Support OS-level checks on Windows Linux systems including disk space CPU and service status Assist in configuring thresholds alert parameters and basic integrations within monitoring platforms Document alert resolutions ticket progress and incident reports as part of knowledge management Participate in daily health checks and provide summaries to operations teams Coordinate with service desk teams to ensure timely closure and escalation of monitored incidents Qualifications Basic understanding of Windows Linux OS administration Working knowledge of at least one monitoring tool SolarWinds ManageEngine or Zabbix Familiarity with SNMP ICMP WMI or related protocols used in monitoring environments Good communication skills and ability to collaborate with cross-functional support teams Eagerness to learn automation and log analysis concepts 0-3 years of experience in infrastructure monitoring or service desk NOC roles How to Apply Interested candidates are encouraged to respond submit their updated resumes and for additional job opportunities please visit Unlock Rewards Refer Candidates and Earn If you re not available or interested in this opportunity please pass this along to anyone in your network who might be a good fit and interested in our open positions VARITE offers a Candidate Referral program where you ll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE Experience Level Bonus Referral 0-2 years INR 5 000 2-6 years INR 7 500 6 years INR 10 000 About VARITE VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA UK CANADA and INDIA VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking Cloud Infrastructure Hardware and Software Digital Marketing and Media Solutions Clinical Diagnostics Utilities Gaming and Entertainment and Financial Services Equal Opportunity Employer VARITE is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age marital status veteran status or disability status