▷ [15h Left] Customer Support Executive

4 days ago

Mumbai, India Teleperformance Global Services Full time

Job Title: Customer Support Representative Location: Mumbai -Malad Experience: 0-1 Year Job Type: Full-Time Job Summary: We are seeking a Customer Support Representative to join our team. This role is ideal for a proactive and customer-focused individual looking to begin their career in customer support. The individual will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. The role involves handling support requests through various channels such as phone, email, or chat, ensuring customer satisfaction and building lasting relationships. Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers in troubleshooting issues with products or services and provide appropriate solutions. Handle a variety of customer concerns, from basic questions to more complex problems, ensuring a high level of customer satisfaction. Record all customer interactions in the system, ensuring accurate and up-to-date information. Collaborate with internal teams to escalate and resolve issues that require further investigation or technical support. Offer product or service recommendations to customers based on their needs and inquiries. Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided. Participate in training sessions to improve customer service skills and product knowledge. Assist in maintaining knowledge base articles or customer service documentation for future reference. Key Requirements: Education: Bachelor’s degree preferred. Experience: 0-1 year in customer service, customer support, or a similar role (internships or voluntary experience is considered). Skills: Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-first mindset. Ability to remain calm and effective in stressful or challenging situations. Basic proficiency in using customer service software, MS Office, or CRM tools. Strong attention to detail and organization. Positive attitude and willingness to learn. Personality: Friendly and approachable demeanor. Ability to work effectively both independently and in a team. Enthusiasm for providing excellent customer service. Why Join Us: Growth Opportunities : Develop your skills and advance within the company. Supportive Environment : Work in a collaborative and dynamic team. Competitive Benefits : Enjoy a comprehensive benefits package and employee perks.

  • Customer Support Ambassador

    3 weeks ago

    Mumbai, India WhizCrow Full time

    Location: MIDC, Andheri East, Mumbai Employment Type: Full-Time (contract) Work Schedule: 5 Days a Week (Rotational Offs) Process Timings: Rotational shifts Remuneration -As per industry standards and capabilities Only apply if you can join immediately, & Only Mumbai Candidates About WhizCrow WhizCrow is a global Brand Authority Management agency with...

  • Customer Support Executive

    3 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    3 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    3 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support

    2 weeks ago

    Mumbai, Maharashtra, India GoZoop-Startup Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are looking for a self-motivated and result oriented creative professional to join us as a Executive - Brand Reputation Management ( ORM Executives).Work Location : Prabhadevi | ElphinstoneMust have good communication in English.Responsibilities: (Including, not restricted to)Responsible for reviewing customer feedback across all relevant social media...

  • Customer Support Executive

    23 hours ago

    Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • ▷ (15h Left) Customer Support Specialist

    4 weeks ago

    Mumbai, India Pilgrim Full time

    Location: Marol, Andheri Job Type: Full-Time Experience: 6 months+ About the Role We are looking for a Customer Support Associate who will be the friendly voice of our brand. You will assist customers, resolve issues efficiently, and ensure a seamless and positive experience at every touchpoint. If you enjoy helping people, solving problems, and...

  • ▷ (15h Left) Customer Support-Customer Support (with Leadership Experience)-NBFC

    4 weeks ago

    Mumbai, India TechConnexions - Startup Hiring Specialists Full time

    Job Title: Customer Support (with Leadership Experience)-NBFC Location: Mumbai Education: Graduate in any stream (preferably Business, Management, or related fields). Experience: 2–4 years of experience in Customer Support / Customer Service, with at least 1+ year of leadership, mentoring, or team-handling experience. Budget: Max 7LPA About the...

  • Customer Support Executive

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.