Product Solution Engineer

About PhonePe Group PhonePe is India s leading digital payments company with 50 crore 500 Million registered users and 3 7 crore 37 Million merchants covering over 99 of the postal codes across India On the back of its leadership in digital payments PhonePe has expanded into financial services Insurance Mutual Funds Stock Broking and Lending as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India s first localized App Store The PhonePe Group is a portfolio of businesses aligned with the company s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services CultureAt PhonePe we take extra care to make sure you give your best at work Everyday And creating the right environment for you is just one of the things we do We empower people and trust them to do the right thing Here you own your work from start to finish right from day one Being enthusiastic about tech is a big part of being at PhonePe If you like building technology that impacts millions ideating with some of the best minds in the country and executing on your dreams with purpose and speed join us Responsibility Diagnosing troubleshooting and fixing production software issues Developing and owning monitoring solutions for production and non-production environments and applications Develop smaller complexity features enhancements in existing stable system components Adapt installer shell scripts and perl scripts and aggressively automate manual tasks through scripting Provide feedback from customer users to the team Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills Good exposure to MySQL and writing SQL queries Should be able to write and understand complex joins Automation scripting knowledge of scripting language Ex Python perl shell script is required Proven success in fast paced production support environment Programming experience in any language C Java RubyOnRails will be a plus Good in problem solving and analytical skills Demonstrated ability to communicate effectively in writing ideally with a successful track record of responding to resolving customer issues through written communication Excellent written and oral communications skills Prior experience in e-commerce or web services domain will be a plus Ability to effectively work with cross functional team Possess ability to understand business problems and provide solutions informations related to the business requirements Exposure to Hadoop Hive queries will be added advantage Experience 2 YearPhonePe Full Time Employee Benefits Not applicable for Intern or Contract Roles Insurance Benefits - Medical Insurance Critical Illness Insurance Accidental Insurance Life Insurance Wellness Program - Employee Assistance Program Onsite Medical Center Emergency Support System Parental Support - Maternity Benefit Paternity Benefit Program Adoption Assistance Program Day-care Support Program Mobility Benefits - Relocation benefits Transfer Support Policy Travel Policy Retirement Benefits - Employee PF Contribution Flexible PF Contribution Gratuity NPS Leave Encashment Other Benefits - Higher Education Assistance Car Lease Salary Advance Policy Working at PhonePe is a rewarding experience Great people a work environment that thrives on creativity the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us Read more about PhonePe