▷ (18/10/2025) Digital Customer Success Specialist (India)
4 weeks ago
Job Description About Kintsugi Kintsugi is transforming sales tax compliance with AI-driven automation, making it easier for e-commerce, SaaS, and other businesses to navigate complex tax regulations. As we scale, we are looking for a Digital Customer Success Specialist to ensure our customers receive the support they need to effectively use our platform. About the Role As a Digital Customer Success Specialist, you will be the first point of contact for customers seeking support through email and our chat bubble. Your goal is to resolve customer questions efficiently, provide clear guidance on using our software, and ensure all customer needs are met. This role is remote-friendly within Southeast Asia. Key Responsibilities Respond to customer inquiries via email and chat in a timely and professional manner. Troubleshoot common issues and guide customers through solutions. Ensure customers fully understand how to use our platform and its features. Escalate technical issues or complex concerns to the appropriate team while maintaining clear communication with the customer. Track and document customer interactions to identify trends and improve our support processes. Collaborate with the product and onboarding teams to provide proactive support and refine FAQs and help documentation. Maintain a high standard of customer service, ensuring every user feels supported and valued. What We're Looking For 2+ years of experience in customer support, customer success, or a related role. Excellent written communication skills with a friendly, clear, and professional tone. Strong problem-solving skills and ability to quickly grasp technical concepts. Experience with SaaS products or technical support is a plus. Detail-oriented with strong organizational skills to manage multiple customer interactions efficiently. A proactive and empathetic approach to customer interactions. Join us and help businesses simplify sales tax compliance with world-class support Interested Apply now
-
Customer Success Specialist
7 days ago
Palwal, India Basware Full timeJob Description The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes. The team helps to...
-
[06/11/2025] Director of Customer Success
2 weeks ago
India CloudSEK Full timeWHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK, one of India's most trusted Cyber security product companies, is on a mission to build the world's fastest and most reliable AI technology...
-
Customer Success
2 weeks ago
India Leegality Full timeCompany Mission Leegality is India’s first Document Infrastructure Platform - a radical new digital way for businesses to complete paperwork (agreements, forms and other legal documents). Over the last 7 years, Leegality has changed the way 2000+ Businesses do their paperwork from large enterprises like HDFC, SBI Cards, Federal Bank, ICICI Lombard, Axis...
-
▷ [18/10/2025] Inside Sales Specialist
2 weeks ago
Chennai, India Payday Full timeJob Description Interview Position: Inside Sales Specialist - Associate Office Location: WFO/ Chennai Experience: 0 to 1 Years Job Mode: Permanent /Full-time Qualification - MBA Mandatory Company Description At Payday, we're revolutionizing the HR process with AI, simplifying and automating payroll for startups and global enterprises alike. Our platform...
-
Executive Production
3 weeks ago
India, Nellore IFF Full timeJob Description Job Summary Are you passionate about service excellence Would you love to work for a global organisation that is doing more good for people and planet IFF is a global leader in food, beverage, health, biosciences, and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Production Team as...
-
Customer Success Manager
2 weeks ago
India Cyble Full timeJob Description About the Role We are looking for a dynamic and tech-savvy Customer Success Manager (CSM) with a strong understanding of Threat Intelligence (TI) and cybersecurity domains. The ideal candidate will act as the trusted advisor to customers ensuring value realization, solving technical challenges with a solution-engineer mindset, and driving...
-
Customer Success Account Manager
4 days ago
Noida, India Adobe Full timeJob Description Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
-
Customer Success Manager
3 weeks ago
Pune, India Aims Digital LLC - Learning solutions Full timeJob Description About Aims Digital Aims Digital designs digital learning experiences that immerse, educate, and transform. With over two decades serving 100+ companies (including several Fortune 500), Aims delivers custom eLearning, rapid course authoring, immersive content, legacy content modernization, mobile learning, gamification, and visual...
-
Software Architect
4 weeks ago
Pune, India Hexagon Manufacturing Intelligence Full timeJob Description Summary Want to be part of a tight-knit team building tech applications to simulate next-generation vehicles and turbines With our deep knowledge of physics and engineering, we develop technical apps forautomotive, electric-vehicle and renewable energy companies across the world. We are looking for a Software Architect to join our product...
-
Customer Success Specialist II
1 week ago
India Weekday AI Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis role is for one of the Weekday's clientsMin Experience: 3 yearsLocation: Remote (India)JobType: full-timeWe are seeking a Customer Success Specialist II fluent in English and German to join our fast-growing global team. This is a high-impact, customer-facing position that supports an international user base across voice, email, and chat channels. You'll...