Account Executive

4 days ago

Mumbai, India Experience Commerce Full time

Job Role in Brevity:

You are the brand custodian supervising, executing client campaigns and month-on-month SoW deliverables including (and not limited to) social media channel and community management, content creation, digital public relations, media promotions, partnerships, blogger and influencer outreach initiatives, online events etc. along with a keen eye on the Billings/Finances and their follow-ups.

Roles and responsibilities:

Required experience in Account management: 1-2Years

A) Client Solutions

- Assist in executing marketing, influencer, and digital campaigns for multiple clients across different verticals
- Act as a point of contact for assigned clients and ensure timely responses to routine inquiries and requests.
- Support upselling efforts identifying opportunities within existing accounts and working with senior team members to pitch new services
- Follow up with clients regularly to ensure needs are being met and identify opportunities
- Support the ideation and execution of content, product promotions, and brand events

B) Research, Reports and Audits

- Create monthly social media status reports detailing key insights, popular content topics, community quotes (verbatims) and monitoring results; work with analytics team and oversee preparation of metrics, tracking and activity reports as based on client reporting needs
- Create social plans and research audits including (and not limited to) content strategy plans, competition research briefs and digital audits improve current offerings

C) Billing and Finance

- Keep a track of all finance and billing matters
- Follow-up with clients on outstanding
- Track creatives for SoW client Billings

Must haves:

- Clear understanding of digital marketing and agency operations
- Ability to track and report on key performance metrics
- Strong coordination and time management skills
- Proactive attitude towards identifying client needs and ensuring seamless execution

A Huge Plus:

- Content Strategist / Digital Project Management Background
- Basic understanding of SEO and SEM understanding

Why Join EC:

- Fast-growing Agency: Experience the soaring growth of digital and be part of a fast-growing agency. Working with top clients across verticals will enhance your skills and career trajectory.
- Creative Innovation: Opportunity to develop creative and innovative solutions at the intersection of channels + digital, activations + digital, and retail + digital solutions.
- Diverse Culture: We embrace diversity in people, ideas, and opinions. Togetherness is the strength of ECult.
- Work Hard, Party Harder: Enjoy periodic celebrations, parties, bashes, dance, sports, lunches, and brunches. Epic, you might say

Our people are OUR people. We are a close-knit family. You'll also enjoy home-style food here.

😊

To learn more about our work culture, visit https://www.experiencecommerce.com/join-us/

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