Operations Executive

6 hours ago

Bengaluru India Truww Full time

Job Description Role Overview We are looking for a disciplined and proactive Operations Executive to oversee and drive the daily performance of our onsite teams and vendor partners. The ideal candidate will ensure strong process adherence, timely follow-ups, and high operational quality while maintaining accurate system updates and reports. Key Responsibilities - Monitor and track the daily performance of onsite teams and vendors against defined KPIs. - Ensure timely follow-up and closure of all assigned tasks and escalations. - Enforce process and compliance adherence across operations. - Conduct quality checks and ensure that work meets required standards. - Update internal systems and trackers regularly to maintain accurate and up-to-date records. - Prepare and share daily and weekly reports on performance, quality, and compliance metrics. - Identify gaps or bottlenecks in execution and drive accountability among team members and vendors. - Proactively escalate performance or compliance issues to management when required. - Support continuous improvement initiatives within the operations process. Requirements - Bachelor's degree in Business Administration, Operations, or related field. - 13 years of experience in operations, field management, or vendor coordination preferred. - Strong communication and interpersonal skills able to push, follow up, and drive execution. - Highly organized, disciplined, and detail-oriented. - Proficient in Excel/Google Sheets and capable of preparing structured reports. - Comfortable working in a fast-paced, field-driven environment. Key Traits - Ownership mindset and accountability. - Process-driven with a strong sense of discipline. - Confident communicator not hesitant to escalate issues when required. - Ability to motivate, coordinate, and ensure results from multiple stakeholders. Skills: quality assurance,kpi,excel,accountability,vendors,management,vendor management,process improvement,reporting & analysis,interpersonal skills

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