Front Office Associate

14 hours ago

Mumbai Maharashtra, India Indie Stays Full time

We re looking for a friendly professional and customer-focused Front Office Associate to join our team As part of the front desk you ll be the first point of contact for our guests ensuring every stay starts and ends with a smile Tasks Welcome guests and handle check-in check-out smoothly Manage reservations and room assignments using our PMS system Respond promptly to guest queries requests and complaints Coordinate with housekeeping and maintenance to ensure rooms are ready Handle billing payments and maintain accurate guest records Maintain a professional welcoming and organized front desk area Requirements Excellent communication and interpersonal skills Basic computer knowledge experience with hotel PMS preferred Positive attitude grooming and willingness to learn Ability to multitask and handle guest requests efficiently Prior hospitality or customer service experience is an advantage Friendly supportive team environment Growth and training opportunities in hotel operations Exposure to real guest service and front office systems Indie Stays

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