Senior Manager, Project Manager

14 hours ago

Gurugram Gurugram, India Genpact Full time

Job Description Inviting applications for the role of Senior Manager, Project Manager -Creative Services In this role, the candidate will be responsible for end-to-end project and portfolio management in the creative services and marcomm domain, including planning, delivery, client interaction, resource management, troubleshooting, and people management across onsite-offshore teams. Leads high-performing teams to deliver enterprise-level marketing and communication solutions on time and with quality, ensuring client satisfaction, operational excellence, and continuous service improvement. Responsibilities - Responsible for end-to-end project management in the creative services and marcomm domain, including project planning, delivery, client interaction, resource management, troubleshooting, operational governance, and people management. - Involved in portfolio, project, and client management, along with solutioning and execution of enterprise-level projects. Accountable for timely, high-quality deliveries and effective stakeholder communication. - Experienced in offshore-onsite and nearshore delivery models, managing large client engagements in co-sourced and managed service environments. - Leads high-performing teams, driving performance, development, and career aspirations. - Applies strong industry knowledge and best practices to enhance client outcomes and service quality. - Reviews team outputs, identifies process gaps or system deficiencies, and implements effective solutions. - Facilitates team and client meetings efficiently to ensure alignment and project success. - Domain: Project Management, Stakeholder Management, Project Planning, Solutioning, Resource Management, Team Management, Presales, Vendor Management, Marcomm, Print, Web Development Qualifications we seek in you Minimum Qualifications . Bachelor's degree in any field / BFA . Masters in Project Management or equivalent . Good knowledge of Print/Creative Services Domain Preferred Qualifications/ Skills - Knowledge in L&D domain will be good to have - Knowledge in the AD Ops domain will be good to have - Portfolio if available will be preffered - - - - - -

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