Key Account Manager

4 days ago


Rohtak, India NuvoRetail Full time

Position: Key Account Manager – E Commerce Function: E - Commerce Location: Gurugram Industry: Consumer Wellness & Hygiene Working Days: 6 days ( Saturday - WFH ) About Company: Hiring for our client is a homegrown hygiene and personal-care company and is committed to improving the everyday wellbeing of women and families across India. Built on the belief that access to safe, high-quality hygiene products should never be a privilege, the company focuses on creating thoughtful, reliable, and affordable solutions that support healthier living. Job Roles & Responsibilities: - This role will be responsible for the end to end management (Sales, Operations, Marketing, etc.) of the Ecommerce/quick commerce Platforms. - Drive Sales & overall P&L impact for the company business in alignment with business objectives. - Ownership and delivery of the commercial plans and brand top line & a bottom line. - Serve as the primary liaison between ecommerce partners and the brand. - Build strong relationships and work closely with account managers/SPOC to understand market potential and gain insights into platform-specific trends and consumer behavior. - Optimize product listings, ensuring that they are optimized for search and conversion on marketplace platforms. - Identify product, service and account issue and resolve them accordingly. - Manage inventory, offers/ discounts, promotional strategies, and actionable insights responsibility with ownership to drive key business metrics (Conversion, GMV, Returns, Cancellations, Margins, etc.) on marketplaces. - Prepare and execute a planning calendar for each season, promotions, and mailer campaigns. - Implement and utilize analytics to track sales trends and identify opportunities for growth. Conceptualize digital marketing initiatives, analyze data and measure results. - Overseeing product offer and merchandising. Ensuring sales are maximized and content delivered effectively. - Experience of working with the startup Industry would be an added advantage. Required Skills: - Proven experience as a Key Account Manager. The incumbent should be able to role up sleeves and get hands dirty to ensure Business Growth. - Must have 3-5 years of experience with Ecommerce Commerce platforms - Background in Sales and Marketing is essential - Ability to effectively manage and develop key accounts. - Experience working with data analytics tools. - Bachelor’s degree in marketing or related field. Master’s Degree preferred. Behavioral competencies: - Good Communication Skills- Written and Verbal English - Ability to work in fast - paced environment and deliver results under tight deadlines - Good understanding and comfortable with Ecommerce Platforms, Online systems, Excel etc. - Ready and willing to take up new challenges and help organize the unorganized, ownership and independent performer - Consumer mindset to understand user experience, persona and personalized marketing


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