Senior customer service representive
4 days ago
Job Description Description We are seeking a Senior Customer Service Representative to join our team in India. The ideal candidate will have 1-6 years of experience in customer service, demonstrating a commitment to providing exceptional support and driving customer satisfaction. Responsibilities - Manage and resolve customer inquiries via phone, email, and chat. - Provide detailed product information and technical support. - Handle complaints and provide appropriate solutions in a timely manner. - Document customer interactions in the CRM system. - Collaborate with other departments to improve customer satisfaction. - Identify and escalate priority issues to the management team. - Analyze customer feedback and suggest improvements to services. - Train and mentor junior customer service representatives. Skills and Qualifications - 1-6 years of experience in a customer service role. - Excellent communication skills in English and local languages. - Strong problem-solving skills and ability to think critically. - Proficient in using CRM software and Microsoft Office Suite. - Ability to work in a fast-paced environment and manage multiple tasks. - Strong interpersonal skills with a customer-centric approach. - Experience in handling difficult customers and resolving conflicts. Spotlight - Cafeteria, Office cab/shuttle
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Senior Customer Service
1 week ago
Navi Mumbai, Mumbai City, Mumbai, India Tech Mahindra Limited Full timeJob Description Description We are looking for a Senior Customer Service representative to join our team in India. The ideal candidate will have a strong background in customer service, with the ability to handle a variety of customer interactions and resolve issues efficiently. This role requires excellent communication skills and the ability to work...
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Customer Service Representative
2 days ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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Head – Legal Representation, MAH
2 hours ago
Mumbai, India vueverse. Full timeHead of Global Service Delivery (Remote)The Head of Service Delivery will lead the global execution, governance, and performance of all client projects across the Medical Devices, Pharmaceuticals, and Consumer Goods sectors.The role oversees diverse service lines — Legal Representation (LR/MAH/US Agent), Regulatory Operations, Import–Export &...
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Customer Service Representative
1 week ago
Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeUrgent hiring for Customer Service Associate Excellent communication Skills US Process Customer Service HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided Work From Office Only Monthly Incentives **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...
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Bpo Customer Service Navi Mumbai
2 weeks ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...
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Customer Service
1 week ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Service Associate
2 weeks ago
Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeInternational voice process 24/7 rotational shift 2 rotational week off Handling inbound calls To solve the queries of US customers Salary - 15k upto 30k in-hand + incentives 2750+ travelling allowance of 3500 Rs **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident...
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Customer Service Representative
2 days ago
Mumbai, India Silver Bhoomi Enterprises Full timeUrgent requirement for customer care representive Salary 10000 to 18000 inhand+ incentives Timing 9am to 6pm. 11am to 8pm Hsc passed good English Comm skill and knowledge **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Joining...
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Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
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Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...