Banking Operations Associate

4 weeks ago

Gurgaon, Haryana, India NTT DATA North America Full time
Job Description

'Position Overview:

As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customers creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations.

Position Details:

- Position: Credit Analyst
- Status: Full Time Work from Office
- Hours: Monday Friday, 9:00am 8:00pm IST
- Department: Presidents Choice Financial
- Rate of Pay: Competitive salary based on experience and qualifications

Key Responsibilities:

- Fraud and Credit Risk Review:
- Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification.
- Analyze conversations with applicants in real-time to assess potential fraud risk.
- Document and approve requirements based on analysis of credit policies.
- Credit Management:
- Administer and control credit terms and limits.
- Perform credit limit reviews, reinstatements, and account maintenance.
- Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customers requirements and ability.
- Customer Interaction:
- Communicate directly with applicants, adhering to brand standards.
- Liaise effectively with other areas impacting the Credit Department.
- Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking.
- Compliance and Reporting:
- Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk.
- Ensure high levels of accuracy in report maintenance and tracking.

Qualifications and Requirements:

- Educational Background:
- Bachelor&aposs degree in Finance, Business Administration, or a related field preferred.
- Experience:
- Previous experience reviewing and approving credit is an asset.
- Minimum of 1-2 year of customer service experience.
- Credit card experience required; credit and fraud experience is an asset.
- Skills and Competencies:
- Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner.
- Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations.
- Ability to communicate tactfully with various levels of business management in a professional manner.
- Strong organizational and time management skills with the ability to prioritize and manage a heavy workload.
- Demonstrated ability to implement change efforts.
- Highly motivated with the ability to work independently in a fast-paced team environment.
- Knowledge of PCs and strong keyboarding skills.
- Proficiency in MS Word, Excel, and Outlook is an asset.
- TSYS/ADM system knowledge is an asset.
- Flexibility and willingness to work overtime as required.

Additional Information:

- This role requires rotational shifts, which may include evenings, weekends, and holidays.
- The position offers opportunities for professional growth and development within the Credit Card Operations department.

'

  • Banking Operations Processing Associate

    2 weeks ago

    Gurgaon, Haryana, India NTT Data Full time

    Job DescriptionReq ID:329573NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Banking Operations Processing Associate to join our team in Gurgaon, Haryna (IN-HR), India (IN).Financial...

  • Banking Operations Associate

    7 days ago

    Gurgaon, Haryana, India NTT DATA North America Full time US$ 80,000 - US$ 1,20,000 per year

    Position Overview:As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and...

  • Collateral Operations Associate

    7 days ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Collateral Operations AssociateIf you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal roleWorking within Collateral Operations, you'll be making sure that all enquiries and requests are responded to in a timely and accurate mannerYou'll be well placed to build networks...

  • Banking Operations Processing Associate

    2 weeks ago

    Gurgaon, Haryana, India NTT Data Full time

    Job DescriptionSettlement and Reconciliation Analyst:- Identify, monitor, and track variances to ensure resolution.- Maintain supporting details for all reconciliations daily.- Prepares bank and account reconciliation.- Provides details and supporting entries for general ledger maintenance.- Reconcile the client's bank account daily.- Ensure all transactions...

  • Urgent Private Banking Advisor, Associate

    3 weeks ago

    Gurgaon, Haryana, India Deutsche Bank Full time

    Job Title Private Banking Advisor Associate Location Gurgaon India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India This carters to a wide variety of population through its distinct channels like Personal banking Private Banking and Business Banking The primary objective is to...

  • Banking Operations Associate

    2 weeks ago

    Gurgaon, Haryana, India NTT Data Full time

    Job DescriptionPosition Overview:The Customer Service Investigator (CSI) acts as a liaison between the customer and the various functional areas of the NTT/President's Choice Financial Mastercard partnership. Working with these functional areas in an offline capacity, CSI is responsible for managing ongoing escalations by creating action items and SLAs for...

  • Banking Operation Analyst

    14 hours ago

    Gurgaon, Haryana, India NTT Data Full time

    Job DescriptionPosition Overview:Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide...

  • Banking Operations Senior Associate

    2 weeks ago

    Gurgaon, Haryana, India NTT Data Full time

    Job DescriptionPosition Overview:As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card...

  • Urgent Search Banking Operation

    2 weeks ago

    Gurgaon, Haryana, India NTT Data Full time

    Job DescriptionPosition Overview:As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to...

  • Senior Business Operations Associate

    4 days ago

    Gurgaon, Haryana, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Business Operations and Insurance Senior AssociateThis is an exciting opportunity to join a dynamic team as a Business Operations and Insurance Senior Associate. In this role, you will be responsible for providing exceptional support to the business by ensuring that all operations are running smoothly and efficiently.Job Description:This is a...