Associate Operations Manager

4 weeks ago

Shillong, Meghalaya, India Namma Yatri Full time
Job Description

Company Description

Namma Yatri is a Software as a Service (SaaS) / Mobility as a Service (MaaS) platform that enables drivers to seamlessly connect with riders, ensuring frictionless user experiences and hassle-free services for both. As a people-first platform, Namma Yatri and its family of apps including Yatri Sathi, Odisha Yatri, and Mana Yatriare transforming urban mobility. We provide cutting-edge technology at utility pricing, fostering partnerships across Samaaj (Society), Sarkaar (Government), and Bazaar (Business) while embracing open networks like ONDC.

At Namma Yatri, we are expanding beyond autos to build a comprehensive multi-modal mobility ecosystem. Our goal is to create a seamless, integrated transportation network that offers commuters multiple options- Busses, Metro, Auto, Cabsensuring affordability, convenience, and accessibility. With over 2 lakh rides daily and growing global interest,

Namma Yatri is leading the way in accessible, community-driven mobility solutions.

About the Role

We are looking to hire an Associate Operations Manager to drive growth and run the driver/supply operations in Meghalaya. This role will focus on increasing driver supply, building relationships with auto and cab unions, and working with local and Govt. stakeholders to scale operations efficiently.

Key Responsibilities

Expand Driver Supply : Increase the number of active drivers and ensure online availability of them to take rides

Build Union Partnerships : Develop strong relationships with auto and cab unions to drive brand loyalty and ensure seamless operations working in tandem with them

Optimize Supply Metrics : Track and analyze key supply metrics (e.g., driver activity, availability) and implement strategies to improve both quantity and quality.

Drive Growth in Micro Markets : Analyze local growth metrics and execute marketing initiatives to scale operations in specific areas.

Collaborate with Government : Engage with local authorities to align with growth requirements and operationally drive marketing initiatives

Lead a Team : Manage a team of operations executives, providing direction and ensuring alignment with operational goals.

Qualifications

2 to 3 years of experience in operations or supply chain management (mobility sector experience a plus).

Strong analytical skills, including proficiency in Excel (pivot tables, formulas).

Experience working with unions and local stakeholders would be a plus

Ability to manage and motivate a team in a fast-paced environment.

Good communication and problem-solving skills.

Familiarity with Meghalayas local market and geography. Khasi (Reading and Speaking) is a must.

Why Join Us

Real Impact: Directly shape how millions of people experience city mobility.

Autonomy & Ownership: Freedom to experiment, build fast, and create impact at scale.

Transparent Culture: We value openness, speed, and ideasirrespective of title or team.

Learning & Growth: Be part of a growing team solving real-world problems in mobility, logistics, and tech.

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