Head Of Recruitment Operations

Hiring is broken slow expensive inconsistent and painful for candidates and companies Qureos is fixing that We re building the future of hiring faster fairer and powered by AI beautifully structured processes We help companies hire in days not months while delivering a world-class candidate experience at scale If you love solving hard operational problems designing smooth hiring journeys and running high-volume recruitment like a win-machine you re going to feel at home here The Role We re looking for a Head of Recruitment Operations who can own and scale the entire delivery engine of Qureos across sourcing screening assessments shortlisting and candidate experience You will manage an existing team from day 1 optimize what works rebuild what doesn t and design operations that can scale from 100 300 hires per month across UAE GCC and global markets Think of this role as part strategist part operator part I can fix this in two days leader A balanced mix of fun startup energy serious operational rigor What You ll Do Own the full recruitment delivery cycle Oversee sourcing screening assessments and shortlisting across mixed seniority roles Maintain exceptional candidate experience throughout the hiring journey Ensure every shortlist delivered to clients feels fast accurate and high-quality Scale high-volume hiring operations Manage and expand the operations team based on performance and demand Build SOPs workflows and QC processes that ensure consistent output Handle 100-300 hiring volume per month across multiple markets Be deeply data-driven Track sourcing channel performance and optimize for CAC Build dashboards for visibility across each stage of the funnel Prioritize channels and processes based on performance not hunches Improve speed efficiency Ruthlessly reduce time-to-hire and fix bottlenecks across the pipeline Improve conversion rates between every step of the recruitment process Ensure SLA adherence across all client mandates Manual first then automation Operate manually to validate what actually works Then collaborate with product and engineering to automate smartly Move toward a tech-enabled recruitment engine that compounds over time Own experience for candidates clients Deliver an end-to-end hiring process that candidates love Ensure shortlist quality stays consistently high Elevate client satisfaction repeat business and trust in Qureos delivery Your KPIs You ll drive and be measured on Time to hire Sourcing channel performance CAC Candidate experience NPS CSAT Quality of shortlist accuracy of matching SLA adherence Stage-by-stage conversion rates Offer acceptance rate Client satisfaction repeat business If these KPIs make you excited rather than nervous you re our person Who You Are 5-7 years in recruitment operations talent acquisition or high-volume hiring Strong background in sourcing screening assessments and candidate engagement Numbers-obsessed you prioritize sourcing channels like a growth analyst Hyper-focused on reducing time-to-hire and improving every stage of the funnel Experienced in high-volume multi-market operations Comfortable running ops manually before automating Skilled at building exceptional candidate experiences A natural operator structured calm process-oriented and fast-moving You think in systems run on data and execute with ownership Bonus experience in marketplace or fast-growth environments Tools Systems You will work across The Qureos platform AI tools Internal automation systems Why Join Qureos Build the future of recruitment operations Own a core function in a fast-scaling well-funded startup Work side-by-side with founders leadership Meaningfully impact candidates and companies globally High autonomy high ownership high speed A culture that mixes ambition kindness and doing the best work of your career If This Sounds Like You Apply Let s redesign recruitment operations together