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Head of Recruitment

1 month ago

Kolkata West Bengal India, West Bengal HOTEL POLO TOWERS GROUP Full time

Key Responsibilities

1. Recruitment Strategy & Planning

  • Develop and implement a comprehensive recruitment strategy aligned with business growth, hotel expansion, and manpower planning.
  • Forecast manpower requirements for all hotels and corporate functions in collaboration with business heads and HRBP teams.
  • Create and maintain recruitment dashboards, hiring plans, and monthly/quarterly hiring targets.

2. Talent Acquisition Operations

  • Lead the end-to-end recruitment process across all levels—leadership, management, operational, seasonal, and pre-opening hiring.
  • Ensure all hiring processes adhere to approved HR policies, organizational structures, and workforce budgets.
  • Oversee job postings, candidate screening, competency-based interviews, assessments, and negotiation.
  • Establish SLAs for recruitment cycle time and ensure timely closures for all critical positions.

3. Leadership Hiring

  • Drive senior-level recruitment including GMs, CXOs, HODs, and specialized hospitality roles.
  • Build long-term talent pipelines and maintain succession-ready talent pools.
  • Liaise with top-tier institutes, hospitality schools, and industry networks.

4. Team Leadership & Capability Building

  • Lead and mentor the recruitment team to ensure high performance, process discipline, and consistent delivery.
  • Conduct training for hiring managers on interview skills, selection standards, and behavioral assessments.
  • Implement accountability metrics and performance review mechanisms for recruitment staff.

5. Vendor & External Partner Management

  • Manage relationships with recruitment agencies, consultants, and campus partners.
  • Evaluate performance of external partners and negotiate commercial terms as required.
  • Ensure compliance with service-level expectations and optimize recruitment costs.

6. Employer Branding

  • Strengthen the employer brand through digital platforms, recruitment campaigns, and social media initiatives.
  • Drive presence at career fairs, hospitality institute engagements, and industry forums.
  • Ensure consistent communication of the brand value proposition to potential candidates.

7. Compliance & Governance

  • Ensure all recruitment processes adhere to company policies, HR SOPs, and statutory norms.
  • Drive documentation accuracy including interview evaluation forms, approval notes, offer letters, and onboarding files.
  • Ensure strict adherence to manpower approval workflows and cost controls.

8. Reporting & Analytics

  • Generate recruitment MIS reports, attrition analysis, manpower gap reports, and hiring status updates for management review.
  • Use data analytics to identify hiring trends, process bottlenecks, and improvement opportunities.

9. Stakeholder Management

  • Partner with Operations Heads, Unit HR Managers, and Corporate HR for manpower planning and hiring decisions.
  • Provide strategic hiring guidance to business leaders and maintain transparent communication on hiring progress.