▷ [15h Left] Operations Head (Patna - Home Healthcare Team)

2 days ago

Patna India Medanta Full time

Job Description About Medanta: Over past 15+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India. We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity (Gurgaon), Subhash Chowk (Gurgaon), Golfcourse Road (Gurgaon) and at the Delhi Airports. Our latest addition is a multi-super specialty hospital in Noida (Delhi NCR). We further plan to scale up our existing facilities and also expand into few more geographical areas. Medanta is constantly growing including launch of out-of-hospital divisions which are comprehensive homecare services, pathology and pharmacy. We are looking for a strong Operations Head for our Homecare team at Medanta Patna. Key responsibilities: - Implement & manage operational processes in accordance with expectations set by the organization to ensure effective & quality care at home to patients. Have a system that's foolproof, tech enabled which reduces the risk of errors - Research/benchmark competition or other relevant sectors/areas which could provide insights to add value in the existing processes - Ensure various line processes in home care like call center, patient registration/onboarding, appointment booking, billing, patient visit/field staff, feedback, follow-ups and any other patient engagement activities are carried out smoothly - Ensure there's effective co-ordination with cross functional teams like patient services, marketing, sample collections, diagnostics (labs/radiology), nursing, Doctors etc. for smooth service delivery - Ensure there are documented SOP's, process flow for all operational activities. - Maintain & publish all reports & MIS's pertaining to database (patient demographics etc.), patient complaints vs resolutions, satisfaction scores etc. - Monitors each KRA/KPI closely for self & team through review mechanisms, trackers etc. to ensure no outages/slippage. Continuously evaluate the quality of care provided and where/how value can be added by the home care team - Manage team: Train, develop team members. Ensure rosters are aligned with business requirement, there's provision of on-call team member(s). - Any other duties assigned by the reporting manager In case role excites you, share your resume with at [Confidential Information]

  • Repair Technician-Reputed Home Appliances industry-Patna, Bihar, India-2LPA

    1 day ago

    Patna, India Seven Consultancy Full time

    JOB DETAILS 1.Examining customers' appliances and identifying the cause of appliance breakdowns.2.Performing maintenance work on customers' appliances. 3.Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances. 4.Repairing or replacing defective or damaged appliance components upon approval from...

  • Babysitter wanted in Patna

    2 weeks ago

    Patna, India Jobted IN C2 Full time

    A babysitter wanted in Patna for 1 child, babysitting in Patna. Our family is in search of a reliable and experienced babysitter to care for our young child. We'd love someone who can provide a nurturing and engaging environment, whether at our home or theirs. As a multilingual household fluent in Bengali, English, and Hindi, we welcome caregivers who...

  • Cctv Operator Patna

    2 weeks ago

    Patna, Bihar, India OYO Full time ₹ 2,40,000 per year

    Job Title: CCTV OperatorCompany: OYO (OYO Hotels & Homes)Location: PatnaIndustry: Travel & Tourism / HospitalityDepartment: Security ServicesEmployment Type: Full Time, PermanentRole Category: Security Services OtherKey ResponsibilitiesMonitor and analyze CCTV footage to identify revenue leakages, SOP deviations, and areas for improvement.Prepare and share...

  • Area Sales Manager-Reputed Home Appliances Industry- Patna, Bihar, India- 9lpa

    1 week ago

    Patna, India Seven Consultancy Full time

    JOB DETAILS 1.Maintaining daily primary, secondary sales of all channels2.Distribution management, dealer engagement and Sub dealers tie ups for all products. 3.Handling existing retail base also on boarding new dealers to increase penetration of current distribution as per the company requirement adhering company policy and process 4.Planning category and...

  • Front Office Assistant

    2 days ago

    Patna, Bihar, India AIOR Patna Full time

    **Requirements and skills**: - Should have computer skills including but not limited to MS Excel, Ms Word, good typing skills, etc. - Familiar with CRM / help desk software and remote support tools - Understanding of how CRM systems work - Excellent communication and problem-solving skills - Multi-tasking abilities - Patience when handling tough cases -...

  • Customer Support Executive

    2 weeks ago

    Patna, India AIOR Patna Full time

    **Responsibilities - Job Profile**: - Update our CRM system with information about patient and useful discussions & Appointment booking - Take proper follow up with the users/ patients regarding their visits to hospital & update details in our CRM system - Provide accurate, valid and complete information by using all the tools/documents/resources...

  • Immediate Start: Home Care Nurse

    3 weeks ago

    Hyderabad, India Apollo Home Healthcare Ltd. Full time

    Job Description Company Description Apollo Home Healthcare Ltd., an entity under Apollo Hospitals, Asia's largest integrated healthcare provider, brings world-class healthcare services to people's homes. With a mission to offer quality homecare, Apollo Home Healthcare provides high-end, specialized services through a multidisciplinary team of physicians,...

  • Intern (15h Left)

    3 weeks ago

    Patna, India Quad AI School of Technology & Management Full time

    Job Description Company Description New ag skill focussed institute by IIT and IIM graduates in Patna. Role Description This is an internship role at Quad AI School of Technology & Management. The intern will assist in various tasks such as data collection, research, report generation, content creation, and supporting different departments as needed. This is...

  • Consultant Histopathologist- Patna

    2 weeks ago

    Patna, Bihar, India Dr Lal PathLabs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job description:Job Title/Designation: Consultant HistopathologistLocation: Patna, BiharEmployment Type: Full TimeJob responsibility:To take charge as Technical and Administrative head of Lab.You shall look after the various technical aspects of the laboratory, such as timely calibration of the various instruments installed, running of the controls to ensure...

  • [15h Left] Admission Counselor-patna

    4 weeks ago

    India Chandigarh University Full time

    Title for the Role of Admission Counselor Patna - Chandigarh University Introduction Chandigarh University a globally recognized institution is seeking a dedicated and enthusiastic Admission Counselor to join our team in Patna The primary responsibility of the Admission Counselor is to guide and support prospective students throughout the admission process...