▷ Apply in 3 Minutes Customer Service
2 weeks ago
Company Overview BPO company situated in Pune Viman Nagar Specializing in both B2B and B2C services we pride ourselves on delivering exceptional customer service solutions With a workforce of 51-200 employees our headquarters are located in Pune For more information visit our website at Job Overview Hiring for Fresher for the role of Customer Service based in the Pune Division This is a full-time position ideal for individuals with 0 to 1 year of work experience As a customer service representative you will be the frontline of our company helping to manage customer inquiries and provide outstanding service Qualifications and Skills Excellent communication skills are essential for addressing customer inquiries effectively and providing clear information Mandatory skill Strong problem-solving abilities are required to resolve issues promptly and efficiently ensuring customer satisfaction Mandatory skill Proficiency in customer support is a must as it involves understanding and fulfilling customer needs efficiently Mandatory skill Product knowledge is crucial to effectively explain features and benefits helping customers make informed decisions Experience with knowledge base management is valuable to maintain and update resources that assist in customer service tasks Familiarity with ticketing systems is necessary for tracking managing and resolving customer queries systematically Capable of working collaboratively in a team environment contributing to team objectives and fostering positive work relationships Basic proficiency in using computer applications and customer relationship management software helps streamline operations Roles and Responsibilities Respond promptly and professionally to customer inquiries via phone email or chat ensuring a high standard of service Identify and assess customers needs to achieve satisfaction and provide appropriate solutions or alternatives Maintain thorough and accurate customer service records in the ticketing systems Collaborate with team members and other departments to resolve complex customer issues Continuously improve through feedback and actively participate in training and development programs Contribute to customer retention efforts by providing exceptional service and follow-up Assist in maintaining up-to-date product information and resources to enhance customer interactions Stay informed about company products services and policies to better serve customers Call or WhatsApp Me on 9370193454
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Pune, India Credence Global Solutions Full timeJob Roles & Responsibilities: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf...
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▷ Apply in 3 Minutes! Client Servicing Manager
2 weeks ago
Mumbai, Maharashtra, India Minutes to Seconds Pty Ltd Full timeRole Description This is a full-time on-site role located in Mumbai for a Client Servicing Manager Sr Manager The Client Servicing Manager Sr Manager will be responsible for managing client relationships ensuring customer satisfaction and maintaining communication with clients The Client Servicing Executive Manager will also be responsible for providing...
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Support Service Techn
3 weeks ago
Pune, Maharashtra, India Schaeffler Full timeSchaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership Does that sound interesting to you As a partner to all of the major automobile manufacturers as well as key players in the aerospace and industrial sectors we offer you many development opportunities Your Key...
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Pune, Maharashtra, India Apex Group Full timeThe Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers Our business is unique in its ability to reach globally service locally and provide cross-jurisdictional services With our clients at the heart of everything we do our hard-working team has successfully delivered...
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Pune, India LegaLogic Consulting, A Full-Service Law Firm Full timeProfile - HR Administrator Experience: 4+ years of experience Job Location: Pune Department: HR & Admin Team About LegaLogic LegaLogic is a full-service law firm formed in the year 2013, with offices in Pune, Nasik and Nagpur and with 100+ people team. LegaLogic works with marquee clients across various industries pan India. We are looking for a proactive...
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▷ [Apply in 3 Minutes] Construction Engineer
1 week ago
Pune, Maharashtra, India Alfa Laval Full timeVACANCY FOR Construction Engineer To carry out Executing the construction activities including installation and commissioning support of Alfa Laval projects within the set targets on quality cost and DOT To act as single point contact between the external customer and Alfa Laval for successful execution ensuring highest level of customer satisfaction About...
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[Apply in 3 Minutes] Technology Delivery Manager
3 weeks ago
Pune, Maharashtra, India Jobted IN C2 Full timeZS is a place where passion changes lives As a management consulting and technology firm focused on improving life and how we live it we transform ideas into impact by bringing together data science technology and human ingenuity to deliver better outcomes for all Here you ll work side-by-side with a powerful collective of thinkers and experts shaping...
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Customer Service Executive
2 days ago
Pune, Maharashtra, India Vytal Business consultant Full timeCustomer Service Executive - Shift 1: - 5:30pm - 1:30am (+1 Hour during Daylight saving) - Shift 2: - 1:30am - 09:30am (+1 Hour during Daylight saving) - Mid Shift: - 09:00pm - 05:00pm - Shifts are not rotational but may change based on business requirements. - Every Monday the shift would start 45 minutes prior to the regular shift timing for training...
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Apply in 3 Minutes! Service Sales Manager
3 weeks ago
Nashik, Maharashtra, India ABB Full timeAt ABB we help industries outrun - leaner and cleaner Here progress is an expectation - for you your team and the world As a global market leader we ll give you what you need to make it happen It won t always be easy growing takes grit But at ABB you ll never run alone Run what runs the world This Position reports to Regional Marketing Sales Manager - Asia...
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Sr Associate Business Analyst
3 weeks ago
Pune, Maharashtra, India Workday Full timeYour work days are brighter here We re obsessed with making hard work pay off for our people our customers and the world around us As a Fortune 500 company and a leading AI platform for managing people money and agents we re shaping the future of work so teams can reach their potential and focus on what matters most The minute you join you ll feel it Not...