▷ Apply in 3 Minutes Client Servicing Manager

3 weeks ago

Mumbai Maharashtra, India Minutes to Seconds Pty Ltd Full time

Role Description This is a full-time on-site role located in Mumbai for a Client Servicing Manager Sr Manager The Client Servicing Manager Sr Manager will be responsible for managing client relationships ensuring customer satisfaction and maintaining communication with clients The Client Servicing Executive Manager will also be responsible for providing customer service and support resolving client issues and maintaining client retention YOU WILL BE RESPONSIBLE FOR NOT LIMITED TO Participate actively in new client pitching and event service requirements Knowledge and experience in conducting a wide range of events such as product launches conferences conclaves R R annual days family days and exhibitions among others Handle client meetings take briefings and present the agency and recommendations on such projects Explaining the briefing and client requirements to the Design Team Operations Team as well as supporting in business by making event ideation and flow presentation Pre-event on-event and post-event coordination with internal departments such as the Business Development team Creative team and Operations team MICE team if required for optimum alternatives and costing Ensure exceptional and timely delivery for clients as well as event activity management from start to finish with the production team Being on-site during events to ensure the smooth flow of the event and creating deliverables and reports after the event Most essential clients must be retained for future projects Should have excellent communication and interpersonal abilities and be process-oriented and organized REQUIREMENTS Experience of 7 years and above in Client Servicing - Meetings Events Exhibitions Good knowledge and experience in planning managing Meetings Events or Weddings Critical thinker and problem-solving skills Team player and good learner Good presentation skills Good time-management skills Great interpersonal and communication skills

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