E-Commerce Manager

4 weeks ago

Bengaluru India WELTEC Institute Full time

Job Description

Job Description: Ecommerce growth manager

Location: Banglore, Noida, Indore

Industry: E-commerce / Digital Marketing

Experience Level: 8-12 years

Position Overview

We are looking for a highly motivated and experienced Client Success Manager to

join our dynamic team. The ideal candidate will have experience managing ecommerce campaigns on platforms like Amazon and Walmart, with a strong

understanding of listing optimization, digital marketing strategies, and client

management. As the main point of contact for USA-based clients, the Client Success

Manager will ensure seamless communication, timely execution of campaigns, and

the optimization of client outcomes.

Key Responsibilities

- Client Relationship Management:
- Serve as the primary point of contact for USA-based clients.
- Build and maintain strong, long-lasting relationships with clients.
- Ensure clients are fully satisfied with the services and results delivered.
- Campaign Management & Optimization:
- Oversee and manage e-commerce campaigns on Amazon, Walmart, and

other relevant platforms.

- Optimize product listings, ads, keywords, and campaigns to drive sales and

performance.

- Analyze campaign data and provide insights for improvement.
- Communication & Reporting:
- Provide regular updates to clients on campaign progress, performance, and

optimizations.

- Translate complex data insights into easy-to-understand reports for clients.
- Address client queries, resolve concerns, and ensure a smooth experience.
- Collaboration with Internal Teams:
- Work closely with internal teams to ensure alignment on campaign objectives

and deliverables.

- Act as a bridge between clients and the internal operations/marketing team to

execute plans efficiently.

- Targeted Outreach:
- Identify and engage with agencies servicing USA clients in need of ecommerce management and optimization services.
- Look for potential opportunities within Amazon's internal teams or related

roles to recruit skilled professionals.

Skills & Qualifications

- 8-12 years of experience in client success, digital marketing, or e-commerce,

ideally with a focus on Amazon, Walmart.

- Proven experience in managing e-commerce campaigns, particularly in listing

optimization and advertising.

- Strong understanding of e-commerce metrics, KPIs, and ROI.

Skills: e-commerce,wal-mart,campaigns,client engagement,amazon,kpi,product listing ads

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