Project Delivery Manager
3 days ago
Job Description Job Description Location: Mysore (Work from Office) Experience: 812 years Employment Type: Full-time About the Role :We are seeking a seasoned Project Delivery Manager to lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend of operations and project management expertise, ensuring seamless service delivery, operational excellence, and high client satisfaction. The role requires flexibility in working hours and shifts to meet business and client demands . Key Responsibilitie s:Operations Managemen - t:Oversee daily IT infrastructure support operations for multiple clients, ensuring prompt and effective incident resolutio - n.Develop, implement, and improve Standard Operating Procedures (SOPs) to enhance efficiency and service qualit - y.Monitor and report on Key Performance Indicators (KPIs) to ensure compliance with Service Level Agreements (SLAs - ).Manage and mentor support teams; provide guidance, training, and conduct performance evaluation - s.Handle escalations of complex issues and ensure timely resolutions while maintaining client satisfactio - n.Collaborate with cross-functional teams (Network, Server, Cloud, Security, etc.) for seamless service deliver y.Project Managemen - t:Plan, execute, and deliver implementation and transformation projects, ensuring adherence to timelines, budgets, and scop - e.Develop detailed project plans with milestones, risk assessments, and resource allocatio - n.Engage with clients, stakeholders, and senior management regarding project progress, risks, and issue - s.Facilitate project governance meetings such as kick-offs, weekly status reviews, and post-implementation review - s.Ensure complete and accurate project documentation for compliance and audit - s.Drive continuous improvement initiatives to enhance project delivery and operational framework s.Qualifications & Experienc - e:Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred - ).8+ years of experience in IT Infrastructure Operations and Project Delivery roles, with at least 35 years in a managerial rol - e.Proven track record of managing IT production support and delivering Managed Services projects successfull - y.Strong knowledge of ITIL processes, production support frameworks, and DC (Data Center) operation - s.Hands-on experience with Project Management methodologies (Agile, Scrum, Waterfall) and tools (MS Project, JIRA, ServiceNow, etc. - ).PMP / PRINCE2 / ITIL certifications are highly desirabl - e.Flexibility to work in shifts and extended hours as per business need s.Key Competencie - s:Technical: Strong understanding of IT Infrastructure (Networks, Servers, Microsoft products), ITIL-based tools; exposure to Cloud platforms (AWS/Azure) is an advantag - e.Leadership: Proven ability to lead and motivate teams, manage performance, and foster accountabilit - y.Problem-Solving: Strong analytical and troubleshooting abilities; adept at resolving escalations efficientl - y.Communication: Excellent verbal and written communication for effective client and internal interaction - s.Customer Focus: Demonstrated commitment to delivering exceptional client experience - s.Time Management: Ability to manage multiple priorities in a dynamic environmen t.Work Mode & Schedul - e:Location: Mysore (Work from Office WF - O)Shift: Flexible with timings and work shifts, including extended hours when require d.
-
Senior Project Delivery Manager
2 weeks ago
India, Mysore eJAmerica Full timeJob Description Job Description ocation: Mysore (Work from Office) Experience: 812 years Employment Type: Full-time About the Role: We are seeking a seasoned Senior Project Delivery Manager to lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend...
-
Senior Project Delivery Manager
2 weeks ago
Mysore, Karnataka, India eJAmerica Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Descriptionocation:Mysore (Work from Office)Experience:8–12 yearsEmployment Type:Full-timeAbout the Role:We are seeking a seasonedSenior Project Delivery Managerto lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend of operations and...
-
Project Manager
1 week ago
Mysore, Karnataka, India Capillary Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany OverviewCapillary Technologies, founded in 2012, is a leader in loyalty industry with a focus on loyalty programs, consumer insights, and cross-channel strategies. Operating across the United States, India, the Middle East, and Southeast Asia, Capillary collaborates with over 250 brands like Asics, Puma, Tata, and Sephora to deliver real-time,...
-
Project Manager
4 weeks ago
Mysore, India Capillary Technologies Full timeWe are seeking a highly skilled and experienced Project Manager to join our PSV team. The ideal candidate will have a strong technical background, excellent project management skills, and a proven track record of successfully delivering B2B/B2C SaaS products. As a Technical Project Manager, you will be responsible for overseeing the entire project lifecycle,...
-
Project Manager
2 weeks ago
Mysore, India Capillary Technologies Full timeWe are seeking a highly skilled and experienced Project Manager to join our PSV team. The ideal candidate will have a strong technical background, excellent project management skills, and a proven track record of successfully delivering B2B/B2C SaaS products. As a Technical Project Manager, you will be responsible for overseeing the entire project lifecycle,...
-
Delivery/Project Manager
4 weeks ago
India ProArch Full timeJob Description Join ProArch, a leading partner in driving digital transformation and engineering excellence, as a Delivery/Project Manager. In this pivotal role, you will be responsible for orchestrating projects that propel our clients into the cloud era and redefine their operational efficiency. You will work closely with cross-functional teams and...
-
Delivery/Project Manager
1 week ago
India ProArch Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJoin ProArch, a leading partner in driving digital transformation and engineering excellence, as a Delivery/Project Manager. In this pivotal role, you will be responsible for orchestrating projects that propel our clients into the cloud era and redefine their operational efficiency. You will work closely with cross-functional teams and clients to deliver...
-
Project Manager
4 days ago
Mysore, Karnataka, India Abacus Insights Full time ₹ 14,40,000 - ₹ 19,20,000 per yearAbout UsAbacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time—making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences.Backed by $100M from top VCs, we're...
-
Project Manager
1 week ago
Mysore, Karnataka, India Abacus Insights Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout UsAbacus Insights is changing the way healthcare works for you. We're on a mission to unlock the power of data so health plans can enable the right care at the right time—making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences.Backed by $100M from top VCs, we're...
-
Delivery Manager/Project Manager
3 weeks ago
Pune, India Stratacent Full timeJob Description Job Title: Delivery Manager/Project Manager Location: Pune Experience Level: 10+ years Job Type: Full-time Job Summary: We are seeking an experienced Delivery Manager with over 10 years of experience in managing end-to-end project delivery, client relationships, and cross-functional teams. The ideal candidate will be responsible for...
