Events Specialist
3 weeks ago
Job Description
Location: Currently remote will be onsite in Bangalore from December 2025
The Events Specialist is responsible for the successful planning, execution, and management of events. This role focuses on maintaining operational excellence, adhering to internal processes, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Coordinate and execute events, ensuring all configurations are reviewed and SLAs are met.
- Follow the event readiness checklist, maintain accurate documentation, and update stakeholders regularly.
- Allocate tasks effectively, ensuring accurate estimates and utilization of billable hours.
- Manage customer tickets, ensuring timely responses and resolutions.
- Ensure the quality of deliverables, handle escalations, and identify potential risks.
- Maintain strong communication with stakeholders, documenting updates and ensuring clear information flow.
- Plan shift timings, maintain scrum attendance, and ensure adequate backup support for events.
Requirements
- Education: Any bachelor's degree.
- Experience: 2 to 3 years of experience in event management or a related field.
- Preferred Experience: Industry experience in managing virtual event-based projects in the US/Canada market.
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