Guest Relations Executive
5 days ago
Process all guest check-ins verifying guest identity form of payment assigning room and activating issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes document exceptions Secure payment prior to issuing room key verify adjust billing Compile and review daily reports logs contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types vouchers paid-outs and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention Security of any guest reports of theft Assist management in training evaluating counseling motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process Develop maintain positive working relationships support team to reach common goals listen and respond appropriately to employee concerns Follow company policies and procedures report accidents injuries and unsafe work conditions to manager complete safety training and certifications ensure personal appearance is clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge guests anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers POS systems Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONSEducation High school diploma or G E D equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience At least 1 year of supervisory experience License or Certification NoneAt Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Westin we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling ensuring they can be the best version of themselves To achieve the brand mission of becoming the preeminent wellness brand in hospitality we need passionate and engaged associates to bring the brand s unique programming to life We want our associates to embrace their own well-being practices both on and off property You are the ideal Westin candidate if you are passionate you are active and take pride in how you maintain your well-being you are optimistic you are adventurous Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8bteam and become the best version of you
-
Guest Relation Executive
2 weeks ago
Mumbai, Maharashtra, India Coffee By Di Bella Full time**Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...
-
Guest Relations Executive
6 days ago
Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full timeTitle: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Qualifications: Bachelors degree in Hospitality Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary...
-
Guest Relation Executive
2 weeks ago
Mumbai, Maharashtra, India Mirah Hospitality Full time**Job Title: Guest Relations Executive (GRE)** **Location**: Goregoan Nesco **Department**: Front Office / Guest Services **Experience**: 1-3 years preferred in hospitality or customer service **Job Summary**: We are looking for a well-spoken, courteous, and presentable Guest Relations Executive to join our hospitality team. The GRE will be the face of our...
-
Guest Relation Executive
2 weeks ago
Mumbai, Maharashtra, India BIID Full time**Position**: Guest Relations Executive **Location**: Bandra **Employment Type**: [Full-time] **Experience: 2-4 years** **Job Summary**: We are seeking a professional and personable **Guest Relations Executive** to join our team. As the first point of contact for our guests, you will be responsible for ensuring exceptional customer experiences, addressing...
-
Guest Relations Executive
2 weeks ago
Mumbai, Maharashtra, India GCS Consulting Services Full time**Role Overview**:We are looking for a warm and professional Guest Relations Executive to ensure an exceptional experience for our guests. This role involves greeting guests, managing inquiries, and providing excellent service to meet their needs and expectations. **Key Responsibilities**: - Welcome and greet guests upon arrival with a friendly and...
-
Guest Relations Executive
2 weeks ago
Churchgate, Mumbai, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time**Hiring for Guest Relations Executives, Hostess and Host for our specialty restaurant FOO Asian Tapas.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Guest Relations Manager/ Restaurant Manager. **Qualification**:Hospitality...
-
Guest Relations
6 days ago
Churchgate, Mumbai, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time**Hiring for Guest Relations Executives, Hostess and Host for our specialty restaurant FOO Asian Tapas.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Guest Relations Manager/ Restaurant Manager. **Qualification**:Hospitality...
-
Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Morpheus Human Consulting Full timeReference Code: - 480-87 - Job Title: **Guest Relation Executive - Real Estate - Mumbai** - Category: - Real Estate - Job Description: - Job Title: Guest Relation Executive - Real Estate - Mumbai - Job Responsibilities: - 1. Maintain cordial relations with customers. - 2.regular after sales follow up and handle customer grievances, complaints and...
-
Guest Relations Executive
1 week ago
Matunga, Mumbai, Maharashtra, India Unified Coffee Project Private Limited Full timeAbout the Role: We’re looking for energetic and customer-focused Guest Relation Executives (GREs) to be the face of our brand. You’ll ensure guests receive a warm welcome, smooth service, and personalized attention throughout their experience. Key Responsibilities: - Greet guests warmly and assist with food menu or service-related queries - Handle...
-
Guest Relations Executive
1 week ago
Matunga, Mumbai, Maharashtra, India Unified Coffee Project Private Limited Full timeAbout the Role: We’re looking for energetic and customer-focused Guest Relation Executives (GREs) to be the face of our brand. You’ll ensure guests receive a warm welcome, smooth service, and personalized attention throughout their experience. Key Responsibilities: - Greet guests warmly and assist with food menu or service-related queries - Handle...
