Digital Workplace Solutions

Digital Workplace Solutions Services Architect General Information Req WD00088375 Career area Information Technology Country Region India State Karnataka City BANGALORE Date Thursday September 25 2025 Working time Full-time Additional Locations India - Karn taka - Bangalore India - Karn taka - BANGALORE Why Work at Lenovo We are Lenovo We do what we say We own what we do We WOW our customers Lenovo is a US 69 billion revenue global technology powerhouse ranked 196 in the Fortune Global 500 and serving millions of customers every day in 180 markets Focused on a bold vision to deliver Smarter Technology for All Lenovo has built on its success as the world s largest PC company with a full-stack portfolio of AI-enabled AI-ready and AI-optimized devices PCs workstations smartphones tablets infrastructure server storage edge high performance computing and software defined infrastructure software solutions and services Lenovo s continued investment in world-changing innovation is building a more equitable trustworthy and smarter future for everyone everywhere Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited HKSE 992 ADR LNVGY This transformation together with Lenovo s world-changing innovation is building a more inclusive trustworthy and smarter future for everyone everywhere To find out more visit and read about the latest news via our Description and Requirements Profile Summary Seeking a highly experienced and strategic Digital Workplace Services Architect to join the team The ideal candidate will possess a broad and deep technical expertise in conventional widely prevalent digital workplace technologies and cutting-edge AI technologies coupled with a proven track record of designing and implementing complex solutions for global customers of various sizes and industries This role is a perfect blend of a technical leader a trusted business advisor and a hands-on architect He she will be responsible for leading the end-to-end digital workplace transformation journey for internal teams and clients from initial strategy and business case development to technical design implementation oversight and governance As the technical authority on digital workplace he she must partner with pre-sales and delivery teams to translate business challenges into technical solutions and ensuring clients achieve measurable business outcomes Key Responsibilities AI-Driven Strategy Architecture Lead client workshops and discovery sessions to identify business-critical use cases for AI within the digital workplace Architect and design enterprise-grade solutions that leverage AI for tasks such as intelligent search knowledge management automated workflows and conversational interfaces Strategic Advisory Act as a trusted advisor to C-suite executives and IT leaders guiding them on digital workplace strategy roadmaps and best practices Solution Architecture Design and architect comprehensive digital workplace solutions that integrate a diverse range of technologies to meet a client s unique business needs security requirements and long-term goals Technical Leadership Lead and mentor technical teams to build AI enabled DWP solutions create reusable templates of architectural designs ensuring adherence to quality standards architectural governance and project timelines Global Client Engagement Work with a diverse global technical teams and clientele across various business verticals e g travel hospitality healthcare retail manufacturing understanding their specific business models regulatory environments and user personas Pre-Sales Business Development enablement Actively participate in the pre-sales process including client discovery sessions technical demonstrations proof of concepts and responding to RFPs Requests for Proposals where necessary Technology Market Acumen Stay current with emerging digital workplace trends technologies and vendor roadmaps to provide clients with the most innovative and effective solutions Change Management Adoption Collaborate with change management and adoption specialists to ensure solutions are not just technically sound but also effectively adopted by end-users Documentation Governance Create high-quality technical documentation including architecture blueprints design specifications and governance frameworks Technical Expertise Required Technologies The successful expert must possess deep architectural knowledge and hands-on experience with technologies across the following key pillars of the digital workplace Artificial Intelligence Automation Concepts Practical understanding of LLMs intelligent search e g Microsoft Graph API AI-powered search and Robotic Process Automation RPA tools e g UiPath Automation Anywhere Platforms Microsoft Copilot Microsoft Copilot Studio formerly Power Virtual Agents Google Dialogflow IBM Watson Assistant and other conversational AI platforms Services Azure AI Services Google AI Platform AWS AI ML services e g Amazon Lex SageMaker Enablers Tomato ai Letter ai Yellow ai Unified Communications Collaboration Platforms Microsoft 365 Teams SharePoint Online Exchange Online Google Workspace Slack Zoom Voice Video Microsoft Teams Phone Zoom Phone Cisco Webex etc Endpoint Management Modern Device Management Platforms Microsoft Intune MECM Jamf Pro VMWare Workspace ONE Citrix Endpoint Management Ivanti Endpoint Manager OS Windows 10 11 macOS mobile platforms iOS Android Productivity Automation Platforms Microsoft Power Platform Power BI Power Apps Power Automate ServiceNow and other RPA workflow automation tools Identity Access Management IAM Platforms Microsoft Azure Entra ID Microsoft Active Directory Okta Ping Identity ForgeRock and other SSO MFA solutions Security Governance Platforms SentinelOne Absolute Microsoft Sentinel Microsoft Purview Microsoft 365 Security Compliance Centre e g Defender for Endpoint Defender for Cloud Apps DLP Data Loss Prevention and Information Protection Cloud Infrastructure Platforms Azure AWS and or Google Cloud Platform GCP VDI Virtual Desktop Infrastructure Azure Virtual Desktop AVD Citrix or VMware Horizon Qualifications A technical bachelor s or master s degree preferably in Computer Science Engineering or a related technical field 10 years of experience in a consulting or solutions architecture role with a strong focus on digital workplace transformation Proven experience in designing and implementing solutions that integrate AI ML technologies into business processes Demonstrated experience working with enterprise-level customers globally and across different business sectors Proven ability to lead complex large scale projects from ideation to completion Exceptional communication and presentation skills with the ability to translate complex technical concepts to both technical and non-technical stakeholders Relevant industry certifications e g Microsoft Certified Azure Solutions Architect Expert Microsoft 365 Certified Enterprise Administrator Expert are highly desirable Strong business acumen and the ability to link technology solutions to quantifiable business benefits e g ROI TCO Ability to travel to client sites as required Additional Locations India - Karn taka - Bangalore India - Karn taka - BANGALORE India India - Karn taka India - Karn taka - Bangalore India - Karn taka - BANGALORE NOTICE FOR PUBLIC At Lenovo we follow strict policies and legal compliance for our recruitment process which includes role alignment employment terms discussion final selection and offer approval and recording transactions in our internal system Interviews may be conducted via audio video or in-person depending on the role and you will always meet with an official Lenovo representative Please beware of fraudulent recruiters posing as Lenovo representatives They may request cash deposits or personal information Always apply through official Lenovo channels and never share sensitive information Lenovo does not solicit money or sensitive information from applicants and 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