Helpdesk Senior Analyst

3 weeks ago


Noida Uttar Pradesh, India NTT DATA Full time

Req ID 325681NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida Uttar Pradesh IN-UP India IN Knowledge of troubleshooting Windows 7 8 10 Operating system PC Hardware Basic Knowledge of Edge Chrome Networking Messaging and MS Office COTS applications etc 2 Must be able to speak fluent Spanish possess excellent writing and comprehension skills with excellent customer handling skillsProvide L1 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone Email Chat Typically the associate level participates in a supportive role by acting as a liaison between customers departments within the Client Infrastructure Good troubleshooting knowledge of MS Windows PC Hardware Browser MS Office COTS applications etc Basic Qualifications Helpdesk Sr Analyst at Grade-7 position in Service DeskMust be a Graduate Good communication skills with 12 months of international calling experienceGood comprehension writing skillsMust possess excellent customer handling skillsShould be comfortable to work in rotational shift with 24x7 support windowAbout NTT DATANTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us atNTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click If you d like more information on your EEO rights under the law please click For Pay Transparency information please click



  • Noida, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent...


  • Noida, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent Spanish...

  • Helpdesk Associate

    3 days ago


    Noida, Uttar Pradesh, India NTT DATA Full time

    **Req ID**: 294804 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). **Requirements**: - Helpdesk Analyst at Grade-6 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with minimum 1 year of international calling...

  • Senior Analyst

    2 weeks ago


    Noida, Uttar Pradesh, India HCLTech Full time

    Designation SENIOR ANALYST No of Positions 1 Experience 0-2 5 Years Skill Primary DWP-USS-SERVICE DESK Qualification B-Tech Posting IT Analyst 1st line technical support Role responsibilities and skill sets Provide hardware software network problem diagnosis resolution via telephone for customer s end users Resolve or Route incidents and requests to...


  • Noida, India NTT DATA Services Full time

    Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Knowledge of...


  • Noida, India NTT DATA Services Full time

    Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Knowledge of...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 322456 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Noida Uttar Pradesh IN-UP India IN Requirements Helpdesk Associate...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 325594NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida Uttar Pradesh IN-UP India IN Roles and...

  • Helpdesk Associate

    24 hours ago


    Noida, Uttar Pradesh, India NTT DATA Full time

    **Req ID**: 306448 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). - Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the Level 1 Customer Service Desk. Incidents...


  • Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Helpdesk Senior Associate - L2 technical guidance Req ID: 334864 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L2 technical guidance to join our...